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Most packages arrive safely, but there is always that chance an item will break during its travels.
We take pride in our packaging and realize items bought are expected to arrive in the same condition.
However, as the seller, we have no control over what happens between when it leaves us and you receive it.
This disclaimer is to cover that rare occasion an item arrives broken.
If your item is damaged upon arrival "it is not our doing" and becomes the
shipping carrier's financial responsibility to reimburse the value of the item purchased.
Please let us know within 3 days and include photos for the on-line damage claim with the US Postal Service.
As the buyer, you can file the on-line claim from your end and receive the refund of your purchase directly.
Or, we can process the claim at our end and credit the initial PayPal payment
(not to exceed the original purchase price of the item, less original non-refundable shipping cost)
when we receive payment from the US Postal Service for damages claimed.
Please retain the entire contents of the package and box until the claim process is completed.
After the claim is settled you can do whatever you choose with the item you purchased.
If eBay's Money Back Guarantee option is chosen when an item arrives damaged or if claiming not as described:
a) Item will need to be shipped back (including non-returnable purchases)
(if any of the original packaging is missing or unusable please inform us when you contact us)
b) Buyer is responsible for the return postage (non-refundable)
c) Item needs to arrive back to us within 5 business days with everything
it had when it was received before any refund amount will be processed.
original and return shipping costs are non-refundable
We are a small on-line family company - that "gift for any occasion" kind of store.
Our items range from birthday gifts to general indoor/outdoor home decor.
If you are a collector of a specific product and we don't carry it? Let us know ...
we will do our best to make it part of our eclectic array of collectibles.
Our Goal: "A Positive Shopping Experience" for buyers
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