Payment
· PayPal and all major credit cards are acceptable.
Free Shipping
· We use Australia Post and with free standard shipping. All items purchased with free shipping should be received within 3-10 business days. Please note that remotes areas will require longer delivery time. If items are damaged in transit please notify us within 24 hours of receiving your item.
· All return shipping is the responsibility of the buyer. We are not responsible for item delayed or lost caused by the buyer not supplying correct address and answerable contact number.
Return
· We provide a 100% Satisfaction Guarantee on all purchases. When a return is authorized, it is buyer's responsibility to ensure the product is packaged securely and safety to prevent any damage during the return process.
· Failure to do so, it may affect the ultimate resolution to be offered, which may include repairs, replacement, or refund at our discretion.
· Please contact us asap if you have an issue, BEFORE leaving feedback .
Contact
· If you require any help regarding the purchases or have any questions please email us.
· We will always try to communicate as soon as possible. We always believe in customer satisfaction.
Feedback
· Your Positive feedback will help us to grow. We appreciate all our customers to leave us a positive feedback and 5 Star Rating.
· We always prefer to communicate through eBay massage if you have an issue please contact us rather than opening a case which may take longer to resolve an issue.
· If you are not satisfied with the product negative feedback is not a solution of an issue which can be resolved through eBay communication.
· We endeavour to earn 100% perfect ‘’5 Star’’ scores from you. The 5 star-scores are very important for us. Any neutral/negative or low star rating have a devastating impact on our business.