? We guarantee everything against DOA unless the item description states the item is ?untested?, ?not working?, ?for parts?, ?as-is? or another term that would indicate the item should not be expected to work. ? DOA means the item will NOT turn on, power up, or run self tests as described in the auction. Our guarantee is for repair, replacement, or refund at our discretion. All claims of DOA must be made in 7 days. ? We adhere to eBay guidelines on money back guarantees. All claims must be made within the 30 day limit. ? No operating systems, drivers, or software included unless specified. ? We do not add or remove components from our items Items sold as pictured. ? No other items are included unless otherwise noted. This includes adapters, software, cables, wires, manuals, or any other item UNLESS IT IS SPECIFICALLY NOTED. Note: We Track Serial Numbers on all Items and components to prevent FRAUD |