14kt Yellow Gold Shiny Ball Post Earring

100% satisfaction is our goal. Initial shipping is free. If you are not completely satisfied, just inform us in 24 hours we will gladly return the full amount of your purchase. Returned items must be received within 30 days of purchase. Buyer is responsible for return shipping costs. No returns or exchanges on any merchandise showing signs of being worn, or damaged. Custom made items or with alterations, ex. Engraving, re-sizing, are not subject to refund or exchange. We do not take back if you order same item more than 2 pcs.

Return Process: The first thing you need to do is go to my eBay -> View order details -> Return this item, and follow the instructions. Buyer has 30 days to request a refund, meaning we must have the item the latest by the 30th day since you received the item. Please mail it back to 55 West 47th Street #68 New York, NY 10036 with a copy of the packing slip and write "return" on it. As soon as we receive it and inspect it, we will refund your money. All return package must have tracking number.

Exchange Process: To exchange, please email us stating you would like to exchange the item. Buyer has 14 days to submit an exchange, meaning we must have the item the latest by the 30 day since you received the item. Then just send back the item with a copy of the packing slip and write "exchange" for what you would like to exchange it for. Ship to 55 West 47th Street #68 New York, NY 10036 . After receiving the item, inspecting, and exchanging, buyer is responsible for cost to re-ship the item. We will send you an invoice to submit your payment.

INTER 'L DUTY AND CUSTOMS WE ARE NOT RESPONSIBLE FOR ANY DUTIES, TAXES OR PENALTIES INCURRED BY ANY BUYER WHEN WE SHIP OUTSIDE OF THE UNITED STATES. PLEASE CONTACT YOUR CUSTOMS BUREAU FOR ANY DUTIES OR TAXES THAT MAY APPLY IN YOUR HOME COUNTRY.