Due to recent eBay policy changes we can no longer take calls directly to us. You can however still contact us directly via eBay messages.
X CLOSEParts don’t fit? No worries, you have 60 days to return the item in its original packaging for a full refund or store credit.
If the part doesn’t meet its advertised purpose or does not fit in accordance with the Sparesbox 100% Fitment Guarantee, we’ll cover the return shipping cost. If you change your mind or no longer require the item, you will need to pay the return shipping cost.
If you receive an incorrect or faulty product please send us a message via ebay or visit our returns page on the Sparesbox website excluding items marked for Clearance
Change of Mind
If you have a change of mind about your purchase or have ordered the wrong part for your vehicle, Sparesbox will provide you with an exchange, store credit or refund provided that:
Where there has been a change of mind or the part is no longer suitable for whatever reason, the customer is responsible for the return shipping costs.
Listing Incorrect or Item is Not as Described
If the part does not fit your car due to an incorrect or incomplete listing on our website, Sparesbox will provide you with an exchange, store credit or refund and cover 100% of the return shipping cost provided that:
Warranty
Unless otherwise stated on the item, all products sold by Sparesbox are sold under the manufacturer’s warranty and conditions from the date of purchase.
Warranty claims must meet one the following criteria and be sent to Sparesbox with a receipt to be eligible for a refund:
Exclusions
Please choose carefully when selecting the following items. Due to the exclusive/made to order nature of these items we cannot provide a return or refund if you change your mind.
Part Number:554384
Brand:KYB
KYB Rear Gas Adjust Shock Absorber 554384 KYB GAS-A-JUST shock absorbers are designed to deliver outstanding road holding and performance. Ideally suited to performance applications these top quality, automatically adjusting, double-action nitrogen shocks minimise bounce and sway to deliver an optimal ride and handling. Features: Multi-lip seal to keep dirt out Rubber cushioning to protect against extreme extension strokes Hard-chromed piston rod to reduce friction. Wear resistant piston ring with integral valving for quick response Large diameter seamless single tube to resist splitting and heat build up All weather fluid retains near constant viscosity to provide consistent body control KYB shock absorbers are sold separately, please contact us for assistance if required.
Note: Sparesbox does not sell genuine Toyota products. The parts and accessories offered for sale on the Sparesbox website are aftermarket parts, some of which may fit or be suitable for Toyota vehicles where indicated.”
Due to recent eBay policy changes we can no longer take calls directly to us. You can however still contact us directly via eBay messages.