Customer Support
Message USThe OZtrail Deluxe 3.0 Gazebo V4 - Hydro Flow is known as Australia's favourite gazebo! A reliable shade for weekend trips away and a favourite for market stalls and shelters, the Deluxe 3.0 has a tough yet durable and easy to set up gazebo frame that has reinforced cross gables for increased strength in windy conditions. The Silver Coated UVTex 2000 sun tough canopy treatment not only protects the canopy from harsh UV rays, it also acts as a water-resistant barrier. The oversized moulded button allows for easily switching the height adjustment to one of the three possible settings.
The OZtrail Deluxe 3.0 Gazebo V4 - Hydro Flow is portable, quick to erect powder coated frame, making it a favourite for backyard BBQ shelter, and has an externally bound roof line seam to provide the tension in the canopy. The large roof vents allow for improved ventilation and wind dissipation, while the leg sections have a two-stage system for a space conscious pack size. The triple-layer (600 deniers) polyester reinforcing points in key wearing locations target specific points to protect the canopy material! With a heavy-duty wheeled carry bag for easy transportation and protected storage, the OZtrail Deluxe 3.0 is perfect for your next adventure!
New for 2019: Now featuring OZtrail's Hydro Flow Anti-Ponding Bars, this latest update solves one of the prominent issues with Gazebo's: water pooling in the canopy corners during a downpour.
Dimensions (Canopy Size): 300cm x 300cm
Height: 335cm overall height. 3 position height adjustment - 193cm, 208cm, or 223cm head clearance.
Weight: 23kg
Packed Size: 160cm x 26cm x 21cm
Material: 300 denier fabric thickness, Silver Coated UVTex 2000 sun tough canopy. UVTex treatment protects the canopy from harsh UV rays.
Frame: Heavy duty 32mm powder coated steel legs with 3 position push button height adjustment. DLX frame style with reinforced cross gables for increased strength.
Certifications: Passes US fire retardant standard CPAI-84, certified by Australian Engineers to Building Code of Australia for sufficiency of design for temporary shade structures
Carry Bag: Wheeled carry bag included
The OZtrail Deluxe 3.0 Gazebo is covered by the OZtrail 1 Year Manufacturer's Warranty against defects of material or manufacture
Change of Mind Returns
If you change your mind on an item purchased, you can receive a full refund less the shipping costs you paid to get the product to you. Goods must be returned in original unopened condition, with proof of purchase, within 30 days of the purchase date. You, as the buyer are responsible for the return freight cost. We suggest sending back via a trackable method. Contact us via Ebay messages to arrange the return and for us to issue you a return number ( to speed up processing).
Warranty Claims
All warranty claims must be directed to our Customer Service team by sending a message to us through eBay
In order to make a claim, you must provide our service centre with the following:
·Details of the defect or damage in relation to which you are making a claim under the warranty;
·Photographic or video evidence of the defect or damage, where applicable or whichever we think is necessary to assess the problem.
·Your ebay order number, to ensure speedy processing.
·Where goods are damaged in transit, details and images of the damaged shipment.
You must provide photographic evidence of the damage before receiving a repair, replacement or refund.
Our customer service team will provide you with instructions as to how the goods may be returned to us at our expense.
Please note:- Items returned under a "warranty claim" that are deemed in perfect working order, will have a 20% restocking fee applied before any refund is processed. Please do not confuse a "change of mind" with a warranty claim.
Please ensure that your email address is current as this is where your order notifications, invoices and shipping information will be sent.
Business hours:
8:30am – 5:00pm Sydney time
Monday to Friday (closed public holidays)
Email: via eBay Messages
During business hours we aim to respond within a few hours.
If you send us a message late in the day, after hours, over the weekend, or on a public holiday, we will reply as soon as we can on the next business day.
Tentworld has been trading since 1968 supplying Australians with great value camping equipment and hiking gear along with quality service.
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