Monheim Nonstick Frypan Set 24+28cm Frying Fry Pan Induction Cookware 2Pcs/Set

$179.99 $70.99 Buy It Now, FREE Shipping, 30-Day Returns, eBay Money Back Guarantee
Seller: auspointsauction ✉️ (46,742) 98%, Location: Sydney, AU, Ships to: AU, Item: 191323473785 Monheim Nonstick Frypan Set 24+28cm Frying Fry Pan Induction Cookware 2Pcs/Set. Auspoints - Official eBay Store

If you are thinking of buying new frypan set, now is the time. 

Our Monheim Range from CS-KOCHSYSTEME offer amazing cooking experience, that will make cooking more enjoyable, save you money in the long run, and be durable for a very long time.

Made of the highest quality aluminum alloy that allows for even cooking with maximum heat retention. It boasts a magnetized bottom for rapid heat transfer on induction stoves, and a heat resistant bakelite handle.

The Monheim frypan set utilizes 2 layers non-stick coating that achieves non-stick perfection while remaining 100% free of APEO and PFOA. Plus, it provides exceptional food release, easy clean-up and long-lasting performance.

And, all pieces with ergonomic handles for comfort and durability, that stays cool to the touch to prevent injuries while the cookware is heated.

Your satisfaction is guaranteed.

Specification

  • Material: Aluminium
  • Handle Material: Bakelite
  • Colour: Black
  • 24cm Dimension: (L) 43 x (W) 25 x (H) 6.5cm
  • Net Weight: 0.7kg
  • 28cm Dimension: (L) 46 x (W) 30 x (H) 7.5cm
  • Net Weight: 0.95kg
  • Handle Length: 18.5cm
  • Gift Boxed: No
  • Package Content: 1 x 24cm Frying Pan , 1 x 28cm Frying Pan

FREE & FAST DELIVERY

AUSTRALIAN BASED OWNED & OPERATED

30 DYS GUARANTEE SAFE SHOPPING

Monheim 2pc Non-stick Frypan Set 24/28cm

Product Features
  • Aluminium Alloy: Made of high quality aluminum alloy, this frypan set is lightweight and finished with a non-stick coating to guarantee foods remain unburned. High-quality cooking surface does not discolor, react with food or alter flavors.
  • 2 Layers non-stick coating: Gives outstanding non-stick effect, and extremely durable due to abrasion resistance which meets the highest quality standards. Free of PFOA, it has been developed for contact with food. 
  • Versatile Performance: This fry pan set is compatible with all stovetops, including induction, to fit each individual's cooktop preference.
  • Superior Heat Distribution: With retention design, heat Surround technology provides a quick response to change in temperature, creating the perfect surface for cooking a variety of dishes and meals. Allows for evenly heat distribution along the bottom.
  • Ergonomic Grip Handle: Soft bakelite handle protects kitchenware away from bacterial and it stay-cool handle grip provides extra support and balance when lifting and pouring
  • Easy to CleanHand wash only
Free & Fast Delivery DESCRIPTION DELIVERY RETURNS POLICY CONTACT US

If you are thinking of buying new frypan set, now is the time. 

Our Monheim Range from CS-KOCHSYSTEME offer amazing cooking experience, that will make cooking more enjoyable, save you money in the long run, and be durable for a very long time.

Made of the highest quality aluminum alloy that allows for even cooking with maximum heat retention. It boasts a magnetized bottom for rapid heat transfer on induction stoves, and a heat resistant bakelite handle.

The Monheim frypan set utilizes 2 layers non-stick coating that achieves non-stick perfection while remaining 100% free of APEO and PFOA. Plus, it provides exceptional food release, easy clean-up and long-lasting performance.

And, all pieces with ergonomic handles for comfort and durability, that stays cool to the touch to prevent injuries while the cookware is heated.

Your satisfaction is guaranteed.

Specification

  • Material: Aluminium
  • Handle Material: Bakelite
  • Colour: Black
  • 24cm Dimension: (L) 43 x (W) 25 x (H) 6.5cm
  • Net Weight: 0.7kg
  • 28cm Dimension: (L) 46 x (W) 30 x (H) 7.5cm
  • Net Weight: 0.95kg
  • Handle Length: 18.5cm
  • Gift Boxed: No
  • Package Content: 1 x 24cm Frying Pan , 1 x 28cm Frying Pan

All AusPoints orders are delivered during business hours. We will use our best endeavours to meet stated timeframes for delivery, however, from time to time particularly during busy periods, our shipping service providers may suffer delays beyond our control. 

 

Delivery Fees:

Delivery fees and times vary for different products and are calculated based on the size and weight of your order and its destination. Standard and express post are subject to different fees and charges. In addition, certain goods (including large and bulky items or special orders) may be subject to additional charges. All shipping charges will be made available to you at checkout. prior to payment and order confirmation and included in the total price of your order. Changes made to delivery address or delivery time after placing an order may incur additional charges, which we reserve the right to request to add to your original delivery charge. 

 

Delivery time: 

We will use our best endeavors to dispatch items from our warehouse within 24 to 72 business hours. In some cases, the estimated dispatch time frame will be longer, for example where items are made to order. From time to time the delivery of specific items will exceed our usual stated delivery window for reasons outside our control. We work hard to process all orders as quickly as possible and we will send you an email to let you know when your item has been dispatched by us or if we anticipate delays. We are currently unable to cater to any additional delivery requests including, but not limited to: express shipping, selection of specific delivery date or time, weekend deliveries, reserving or holding stock in our or our partner’s warehouse, consolidation of multiple orders or consolidation of items in an order if they are dispatched from more than one location.

Risk in the products passes to you on commencement of delivery. We do not accept liability for any loss, theft or damage to the products after delivery. 

Delivery time varies depending on the partner warehouse location and your delivery address. The following table gives delivery time estimate, for guidance only.  

 

Delivery methods & locations:

We work with a number of delivery partners and courier companies in order to deliver nationwide; in some cases this may be handed to a third party to ensure remote areas can be accommodated. Your order will be delivered to the delivery address provided by you during the checkout process or as updated through our Customer Care team after your order is finalised. 

Delivery is to a ground floor; if the delivery is in a multi-story building the delivery company will not travel past the ground floor front door.

For larger high value items, we may be able to offer alternate delivery service, however this is not available for all items and all areas. Our customer care team can confirm if this is available to your order and area, applicable fees and charges will apply for this service. 

We cannot deliver to PO boxes or Parcel Lockers because they're usually too small to accept most of the items we sell. Most of our goods are delivered by courier or specialist furniture carrier directly to your door and require a signature upon delivery. 

Our delivery partner may leave a card at the address and you will need to pick up the delivery from an Australia Post outlet or contact the courier company to arrange for redelivery. 

We reserve the right to refuse delivery to specific locations for items we deem at high risk of loss or damage, and also areas that are inaccessible with standard courier and delivery services. In this case, you may choose to have an item delivered using your own couriers, in which case all insurance for loss or damage to the order caused by the delivery will be your responsibility.

You agree to pay any shipping and handling charges presented to you at the time you make a purchase. 

We deliver most products Australia-wide. In some cases, we will only be able to deliver products in metropolitan areas. This information will be shown on the product listing. We are not able to accept orders for international delivery at this time. 

 

Failed to Delivery:

It is important that you verify your information is correct before placing your order, especially your delivery address. If the address provided is incorrect and the package is returned, you will be billed for the additional shipping charges in order for your delivery to reach you. You agree to this by placing an order with us, we reserve the right to pass on applicable charges to you if you provide wrong address information. We also require a contact phone number, which may be used by the courier to arrange delivery. If we and our delivery partner have been unable to deliver your order due to your error or fault after 21 days or 2 attempts (whichever is sooner), we reserve the right to cancel your order. In these circumstances we will refund you the price of your order, less the delivery, restocking and handling fees incurred by us. 

 

Collect from store:

Collect allows you to order selected products online and collect them from our location. You will receive confirmation via email when your order is ready for collection. 

30 Days Return: 

We want you to feel confident when buys from Auspoints. If you change your mind about a purchase you have made with us, you may return it to us within 30 days of the date you received it and can opt for a store credit or a full refund. 

Return Eligibitliy:

  • You will be responsible for the actual shipping costs to facilitate a change of mind return, irrespective of any free, discounted or any other type of shipping promotion that may have been applicable at the time of your order. This includes the costs of shipping the item to you in the first place and the cost of shipping back to us. 
  • Items returned must be in 'as-new' condition. This means you have not used, assembled, damaged, washed or laundered any of the items. Please return items secured in their original packaging. This also includes not packing the item up sufficiently to avoid damage in transit back to us. Please use the packing material the item was sent with. If you cannot return an item 'as new' in its original packaging, a handling and restocking fee may apply up to 20% of the value of the item.  

Non-returnable items excluded from all change of mind returns include: 

  • Health and hygiene items
  • Mattresses, bedding, pillows and sofa covers
  • All forms of clearance stock (e.g. warehouse, showroom, floor stock etc.)
  • Clearance items
  • Personalised items
  • Gift Cards
  • Orders for commercial or non-domestic use
  • Items purchased in store from a showroom and taken away at the same time of the sale. (Excludes items purchased in store where the delivery method is Click & Collect)
  • We will not accept returns delivered in person to our Click & Collect locations, depots, offices or warehouse facilities. 

Once we receive the returned items, we will fully refund you the amount you paid for the order less any cost for shipping the items to you. In the case of large items, we will also deduct the return shipping cost from the amount that you paid.

To arrange a return, please go to our Returns Centre or contact us for assistance. 

 

Damaged in transit 

In the unlikely event that your item arrives damaged or faulty, please notify AusPoints within 30 days of receiving the item for a replacement (if available),

If an item arrives and the packaging or the item itself is clearly and significantly damaged, you should take photos or video showing the damage, refuse to accept the delivery and contact us immediately. We'll share your feedback with our delivery partners and suppliers to ensure our service and the quality of packaging is improved. 

If you notice that an item is damaged after it has been delivered to you, please take photos or video clearly showing the damage and contact us as soon as possible, within 3 business days of receiving your delivery. 

Please do not attempt to return the items before speaking to one of our specialists (you may be responsible for any associate expenses if you do so).

We will not refund or replace a product that you have bought and received where, in our reasonable opinion, the product has: become of unacceptable quality due to fair wear and tear; misuse; failure to use in accordance with manufacturer's instructions; using it in an abnormal way; or failure to take reasonable care.

 

Wrong item delivered 

Very occasionally we may accidentally ship the wrong item to you. If you have received an incorrect item, let us know as soon as you can, within 3 business days of receiving your delivery. We will offer to send you the correct item and arrange for the pick up and return of the incorrectly shipped item at no cost to you. 

 

Faults and Warranty Claims 

AusPoints  warrants all goods to be free from defects in materials and workmanship, and of acceptable quality and durability for the purpose for which they are designed. Warranties and guarantees are provided in accordance with Australian Consumer Law. 

If an item arrives that is missing parts, is faulty, is defective or has been damaged during manufacturing, please take photos or video clearly illustrating the problem and contact us as soon as possible, ideally within 3 business days of receiving your delivery. 

The best solution to any product fault depends on the nature of the fault itself, and the outcome that works best for you. We will work collaboratively with you to find a solution that you're happy with. For example we may arrange one or a combination of the following: 

You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure. 

We will not refund or replace a product that you have bought and received where, in our reasonable opinion, the product has: become of unacceptable quality due to fair wear and tear; misuse; failure to use in accordance with manufacturer's instructions; using it in an abnormal way; or failure to take reasonable care.

This Faults and Warranties policy does not cover: 

  • Normal wear and tear
  • Damage arising from improper assembly or modification
  • Damage arising from abnormal use or abuse
  • Damage, wear and tear as a result of improper or lack of maintenance and/or care (e.g. fabric, leather or timber)
  • Damage to external or product packaging only
  • Damage occuring during your own handling and transportation of goods from a Click & Collect pick up location
  • Insignificant minor variations in dimensions, colour, grain or finish
  • Insignificant minor imperfections or superficial blemishes

 

Determining if an order or item is lost in transit 

AusPoints will determine whether an order or item is deemed lost in transit at its sole discretion. We will conduct an investigation and attempt to find and deliver all item(s) and an item cannot be claimed to be lost in transit if: 

 

The delivery address is incorrect or unclear

The tracking information for the shipment is showing it is in transit (or other such status that defines the item as yet to be delivered)

The item was accepted or left at the delivery address according to the instructions supplied to the carrier

 

Cancellations 

You may cancel an order, or part thereof, only before an order reaches the dispatch processing stage, in this case you will receive a store credit voucher or refund in the amount you paid for the product, including shipping. After an order, or part thereof, reaches the dispatch processing stage, cancellations or changes may not be possible. As we endeavour to send your order to you as soon as possible, which often will be within 24 hours, requests for cancellations need to be lodged as soon as practicable after ordering. Once items have shipped, you cannot cancel them.  

 

Exchange 

Unfortunately we do not offer exchanges. Simply return your items in accordance with our returns policy and place a new order. 

 

Your consumer rights 

The goods you purchase come with guarantees that cannot be excluded under the Australian Consumer Law. If your product is faulty, broken or otherwise non-compliant with a consumer guarantee under the Australian Consumer Law please contact us as soon as possible with your name and order number and our customer care team will look after you. 

 

Our rights 

We reserve the right to refuse a return in cases where we cannot be reasonably satisfied that you purchased the product from us and where we deem damage to a product to be due to fair wear and tear, misuse, failure to use in accordance with manufacturer's instructions or failure to take reasonable care.

 

Manufacturer warranties 

In some cases products offered for sale on our website may be subject to a separate manufacturer's warranty. This will be communicated on the relevant product page. In this case we request that you contact the manufacturer directly. If the manufacturer is unable to assist you or you are not happy with the resolution of your issue, please contact us for help. We will be happy to liaise with the manufacturer for you but our liability will be limited to the refund of your purchase price.

Due to recent eBay policy changes we can no longer take calls directly to us. You can however still contact us directly via eBay messages, we will get back to you shortly.

General
  • Home
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Help/Support
  • About Us

    About Us

    AusPoints is Australia's online destination for furniture and homewares. We provide consumers with stylish new products for home, inspiration and ideas for home decoration and unmatched customer service.

    We at believe in high quality and exceptional customer service. But most importantly, we believe shopping is a right, not a luxury, so we strive to deliver the best products from a range of iconic international and local brands, all at shamelessly good value, and ship them to you regardless of where you are located in Australia.

    Enjoy the convenience of online shopping for Homeware, Kitchenware, Furnitures and much more at a time that suits you - shop 24 hours a day without the limitations of shopping centre hours and parking!

    We hope you enjoy our products as much as we enjoy offering them to you. If you have any questions or comments, please don't hesitate to contact us.

    At AusPoints, there's always something new to discover. Browse our ebay store  today to make sure you’re the first to know about special offers, and receive daily inspiration straight to your inbox.

    Happy Shopping!

     

  • Payment

    Payment

    What forms of payment are accepted?

    We accept MasterCard, Visa, AMEX and PayPal.

     

    When is my credit card charged?

    When you place an order using a credit card, the total dollar amount is authorised by your credit card company at the time of your purchase. Once this amount is authorised, your credit card will be debited the total amount of the order.

    If you place an order and change your mind before the order is shipped, then you can contact our customer service centre and we can easily reverse the transaction. If your credit card is declined when placing an order then your order will not be created in our system. 

  • Delivery

    Delivery

    All AusPoints orders are delivered during business hours. We will use our best endeavours to meet stated timeframes for delivery, however, from time to time particularly during busy periods, our shipping service providers may suffer delays beyond our control. 

     

    Delivery Fees:

    Delivery fees and times vary for different products and are calculated based on the size and weight of your order and its destination. Standard and express post are subject to different fees and charges. In addition, certain goods (including large and bulky items or special orders) may be subject to additional charges. All shipping charges will be made available to you at checkout. prior to payment and order confirmation and included in the total price of your order. Changes made to delivery address or delivery time after placing an order may incur additional charges, which we reserve the right to request to add to your original delivery charge. 

     

    Delivery time: 

    We will use our best endeavors to dispatch items from our warehouse within 24 to 72 business hours. In some cases, the estimated dispatch time frame will be longer, for example where items are made to order. From time to time the delivery of specific items will exceed our usual stated delivery window for reasons outside our control. We work hard to process all orders as quickly as possible and we will send you an email to let you know when your item has been dispatched by us or if we anticipate delays. We are currently unable to cater to any additional delivery requests including, but not limited to: express shipping, selection of specific delivery date or time, weekend deliveries, reserving or holding stock in our or our partner’s warehouse, consolidation of multiple orders or consolidation of items in an order if they are dispatched from more than one location.

    Risk in the products passes to you on commencement of delivery. We do not accept liability for any loss, theft or damage to the products after delivery. 

    Delivery time varies depending on the partner warehouse location and your delivery address. The following table gives delivery time estimate, for guidance only.  

     

    Delivery methods & locations:

    We work with a number of delivery partners and courier companies in order to deliver nationwide; in some cases this may be handed to a third party to ensure remote areas can be accommodated. Your order will be delivered to the delivery address provided by you during the checkout process or as updated through our Customer Care team after your order is finalised. 

    Delivery is to a ground floor; if the delivery is in a multi-story building the delivery company will not travel past the ground floor front door.

    For larger high value items, we may be able to offer alternate delivery service, however this is not available for all items and all areas. Our customer care team can confirm if this is available to your order and area, applicable fees and charges will apply for this service. 

    We cannot deliver to PO boxes or Parcel Lockers because they're usually too small to accept most of the items we sell. Most of our goods are delivered by courier or specialist furniture carrier directly to your door and require a signature upon delivery. 

    Our delivery partner may leave a card at the address and you will need to pick up the delivery from an Australia Post outlet or contact the courier company to arrange for redelivery. 

    We reserve the right to refuse delivery to specific locations for items we deem at high risk of loss or damage, and also areas that are inaccessible with standard courier and delivery services. In this case, you may choose to have an item delivered using your own couriers, in which case all insurance for loss or damage to the order caused by the delivery will be your responsibility.

    You agree to pay any shipping and handling charges presented to you at the time you make a purchase. 

    We deliver most products Australia-wide. In some cases, we will only be able to deliver products in metropolitan areas. This information will be shown on the product listing. We are not able to accept orders for international delivery at this time. 

     

    Failed to Delivery:

    It is important that you verify your information is correct before placing your order, especially your delivery address. If the address provided is incorrect and the package is returned, you will be billed for the additional shipping charges in order for your delivery to reach you. You agree to this by placing an order with us, we reserve the right to pass on applicable charges to you if you provide wrong address information. We also require a contact phone number, which may be used by the courier to arrange delivery. If we and our delivery partner have been unable to deliver your order due to your error or fault after 21 days or 2 attempts (whichever is sooner), we reserve the right to cancel your order. In these circumstances we will refund you the price of your order, less the delivery, restocking and handling fees incurred by us. 

     

    Collect from store:

    Collect allows you to order selected products online and collect them from our location. You will receive confirmation via email when your order is ready for collection. 

  • Return & Refund

    Returns and Refunds

    30 Days Return: 

    We want you to feel confident when buys from Auspoints. If you change your mind about a purchase you have made with us, you may return it to us within 30 days of the date you received it and can opt for a store credit or a full refund. 

    Return Eligibitliy:

    • You will be responsible for the actual shipping costs to facilitate a change of mind return, irrespective of any free, discounted or any other type of shipping promotion that may have been applicable at the time of your order. This includes the costs of shipping the item to you in the first place and the cost of shipping back to us. 
    • Items returned must be in 'as-new' condition. This means you have not used, assembled, damaged, washed or laundered any of the items. Please return items secured in their original packaging. This also includes not packing the item up sufficiently to avoid damage in transit back to us. Please use the packing material the item was sent with. If you cannot return an item 'as new' in its original packaging, a handling and restocking fee may apply up to 20% of the value of the item.  

    Non-returnable items excluded from all change of mind returns include: 

    • Health and hygiene items
    • Mattresses, bedding, pillows and sofa covers
    • All forms of clearance stock (e.g. warehouse, showroom, floor stock etc.)
    • Clearance items
    • Personalised items
    • Gift Cards
    • Orders for commercial or non-domestic use
    • Items purchased in store from a showroom and taken away at the same time of the sale. (Excludes items purchased in store where the delivery method is Click & Collect)
    • We will not accept returns delivered in person to our Click & Collect locations, depots, offices or warehouse facilities. 

    Once we receive the returned items, we will fully refund you the amount you paid for the order less any cost for shipping the items to you. In the case of large items, we will also deduct the return shipping cost from the amount that you paid.

    To arrange a return, please go to our Returns Centre or contact us for assistance. 

     

    Damaged in transit 

    In the unlikely event that your item arrives damaged or faulty, please notify AusPoints within 30 days of receiving the item for a replacement (if available),

    If an item arrives and the packaging or the item itself is clearly and significantly damaged, you should take photos or video showing the damage, refuse to accept the delivery and contact us immediately. We'll share your feedback with our delivery partners and suppliers to ensure our service and the quality of packaging is improved. 

    If you notice that an item is damaged after it has been delivered to you, please take photos or video clearly showing the damage and contact us as soon as possible, within 3 business days of receiving your delivery. 

    Please do not attempt to return the items before speaking to one of our specialists (you may be responsible for any associate expenses if you do so).

    We will not refund or replace a product that you have bought and received where, in our reasonable opinion, the product has: become of unacceptable quality due to fair wear and tear; misuse; failure to use in accordance with manufacturer's instructions; using it in an abnormal way; or failure to take reasonable care.

     

    Wrong item delivered 

    Very occasionally we may accidentally ship the wrong item to you. If you have received an incorrect item, let us know as soon as you can, within 3 business days of receiving your delivery. We will offer to send you the correct item and arrange for the pick up and return of the incorrectly shipped item at no cost to you. 

     

    Faults and Warranty Claims 

    AusPoints  warrants all goods to be free from defects in materials and workmanship, and of acceptable quality and durability for the purpose for which they are designed. Warranties and guarantees are provided in accordance with Australian Consumer Law. 

    If an item arrives that is missing parts, is faulty, is defective or has been damaged during manufacturing, please take photos or video clearly illustrating the problem and contact us as soon as possible, ideally within 3 business days of receiving your delivery. 

    The best solution to any product fault depends on the nature of the fault itself, and the outcome that works best for you. We will work collaboratively with you to find a solution that you're happy with. For example we may arrange one or a combination of the following: 

    You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if goods fail to be of acceptable quality and the failure does not amount to a major failure. 

    We will not refund or replace a product that you have bought and received where, in our reasonable opinion, the product has: become of unacceptable quality due to fair wear and tear; misuse; failure to use in accordance with manufacturer's instructions; using it in an abnormal way; or failure to take reasonable care.

    This Faults and Warranties policy does not cover: 

    • Normal wear and tear
    • Damage arising from improper assembly or modification
    • Damage arising from abnormal use or abuse
    • Damage, wear and tear as a result of improper or lack of maintenance and/or care (e.g. fabric, leather or timber)
    • Damage to external or product packaging only
    • Damage occuring during your own handling and transportation of goods from a Click & Collect pick up location
    • Insignificant minor variations in dimensions, colour, grain or finish
    • Insignificant minor imperfections or superficial blemishes

     

    Determining if an order or item is lost in transit 

    AusPoints will determine whether an order or item is deemed lost in transit at its sole discretion. We will conduct an investigation and attempt to find and deliver all item(s) and an item cannot be claimed to be lost in transit if: 

     

    The delivery address is incorrect or unclear

    The tracking information for the shipment is showing it is in transit (or other such status that defines the item as yet to be delivered)

    The item was accepted or left at the delivery address according to the instructions supplied to the carrier

     

    Cancellations 

    You may cancel an order, or part thereof, only before an order reaches the dispatch processing stage, in this case you will receive a store credit voucher or refund in the amount you paid for the product, including shipping. After an order, or part thereof, reaches the dispatch processing stage, cancellations or changes may not be possible. As we endeavour to send your order to you as soon as possible, which often will be within 24 hours, requests for cancellations need to be lodged as soon as practicable after ordering. Once items have shipped, you cannot cancel them.  

     

    Exchange 

    Unfortunately we do not offer exchanges. Simply return your items in accordance with our returns policy and place a new order. 

     

    Your consumer rights 

    The goods you purchase come with guarantees that cannot be excluded under the Australian Consumer Law. If your product is faulty, broken or otherwise non-compliant with a consumer guarantee under the Australian Consumer Law please contact us as soon as possible with your name and order number and our customer care team will look after you. 

     

    Our rights 

    We reserve the right to refuse a return in cases where we cannot be reasonably satisfied that you purchased the product from us and where we deem damage to a product to be due to fair wear and tear, misuse, failure to use in accordance with manufacturer's instructions or failure to take reasonable care.

     

    Manufacturer warranties 

    In some cases products offered for sale on our website may be subject to a separate manufacturer's warranty. This will be communicated on the relevant product page. In this case we request that you contact the manufacturer directly. If the manufacturer is unable to assist you or you are not happy with the resolution of your issue, please contact us for help. We will be happy to liaise with the manufacturer for you but our liability will be limited to the refund of your purchase price.

  • Terms & Conditions

    Terms & Conditions

    Welcome to AusPoints.com.au If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern our relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

    The use of this website is subject to the following terms of use:

    • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
    • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
    • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
    • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
    • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
    • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
    • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
    • Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.
  • Legal Information

    Legal Information

    Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

    1. About These Terms and Conditions In these Terms and Conditions:

    "We", and "Us" and “AusPoints” mean auspoints.com.au which is fully owned and operated by HelloAPM Pty Ltd and "You" means you the customer. “Products” means goods sold by AusPoints on this website. “Price” means the price at which the Products are sold on this web site. “Order” means an order for Products on this web site. “Recommended Retail Price” means a price for the Products for comparison purposes, as determined by clause 13 of these Terms and Conditions. These Terms and Conditions, together with the Australian Consumer Law contained within Schedule 2 to the Competition and Consumer Act 2010 (Australian Consumer Law), constitute the entire Contract between AusPoints and you for the supply of Products. The Contract cannot be varied unless we agree to vary it in writing or by email.

    2. Australia Sales Only We only sell and ship Products within Australia. We will not make deliveries outside of Australia.

    3. Copyright/Trademark Information This entire website, copy, images, logos, indicia, text, content, and unique method of showcasing products is copyright AusPoints. All trademarks appearing herein are acknowledged. Permission to use documents delivered from this World Wide Web site and/or server and related graphics is restricted. The name of AusPoints, HelloAPM Pty Ltd or any of the above trademarks or logos may not be used in advertising or publicity pertaining to distribution of this information without specific, written prior permission. The information contained in this website is subject to change without notice. We are not responsible for typographical or technical errors.

    4. Colours We have done our best to display as accurately as possible the colours of the products shown on this web site. However, because the colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will be accurate.

    6. Correction of Errors and Inaccuracies; Limitations on Quantity WhilstAusPoints makes every reasonable effort to present accurate information on this web site, the information may contain typographical errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information on the website at any time (including after you have submitted your order). If this affects an order you have placed we will contact you to advise of the change and give you the option of a refund or to proceed with the order as amended. Please note that such errors, inaccuracies or omissions may relate to product description, pricing and availability. We also reserve the right to limit quantities (including after you have submitted your order). We apologize for any inconvenience this may cause you. If you are not fully satisfied with your purchase please see our returns policy for details on how to obtain a refund.

    7. Legal Capacity to Transact By accepting these Terms and Conditions you acknowledge that you are over the age of eighteen (18) years. If you are under the age eighteen (18) years you cannot place orders with AusPoints. Should AusPointssuffer any damage or other losses as a result of a transaction entered into by a minor, AusPoints reserves the right to seek compensation for such losses from the parents or guardians of the minor who caused any order(s) to be placed with AusPoints.

    8. Placing Your Order You may place an Order by adding items to ‘My Cart’ on the Auspoints website and clicking the "Check Out" button. When you place your Order, we will issue you with an Order Number. We will do this by email. By placing an Order, you make an offer to us to purchase the Products you have selected based on these Terms and Conditions. Information contained on the AusPoints website constitutes an invitation to treat. No information on our website constitutes or should be deemed as an offer by us to supply any products, however AusPoints will make every effort to supply products to you. We will notify you that your order is being processed by sending you an Order Confirmation via email, however, we do not formally accept your offer until your order has passed our internal validation procedures for verifying the bona fides of each order placed, for the purpose of preventing credit card or payment fraud. AusPoints and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion. We will confirm acceptance of your order when your order status moves to dispatched in the My Account My Orders Section. If we cannot process or accept your Order after payment is received we will contact you by email or telephone.

    9. Payment Methods and Processing AusPoints provide a secure environment for the authorisation of credit card and charge card transactions. We also offer PayPal and MasterPass payment solutions.

    10. GST In this clause: “GST” means GST within the meaning of A New Tax System (Goods and Services) Act 1999 (Cth) Subject to this clause, if GST is payable in respect of any supply made to you by Auspoints, an amount equal to the GST payable (at the current prevailing rate) will be included as part of the price at which the product is sold on this web site.

    11. Prices AusPoints will use its best endeavours to list Products with the most competitive prices. AusPoints reserves the right to change prices for Products displayed on the AusPoints web site at any time.

    12. Supply of Your Products Subject to these Terms and Conditions, we will supply to you the Products indicated on your Order Confirmation. When your Order items have been dispatched, we will confirm shipment via the My Account My Orders section including a tracking number for each parcel.

    18. Authority To Leave By selecting No and clicking Accept on our Signature on Delivery option you authorise the courier to leave the goods unattended at the delivery address and you accept that once the courier has done so, the complete order has been received. Selection of Authority to Leave is deemed by our couriers as a signature from the recipient. AusPoints and couriers associated with the delivery, do not accept responsibility for any loss or damage which results from the Authority To Leave delivery method. You agree to releaseAusPointfrom and against any and all claims, demands, liabilities, losses, costs and expenses if Authority To Leave is selected. Should the courier be unable to leave the parcel or deem the location to be an unsafe area to leave the parcel or your instruction text is unclear, the courier may leave an attempted delivery card and return the parcel to their depot. Risk and title to the goods transfers to you after the first attempt at delivery irrespective of whether it was successful or not.

    20. Returns Policy Our goods come with guarantees that cannot be excluded. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. Please see our Returns Policy on our website for further details.

    21. Express Warranties The Australian Consumer Law provides that items which we supply come with guarantees that cannot be excluded. In addition to the provisions under the Australian Consumer Law we warrant that the goods are of acceptable quality, are fit for the purpose for which the goods are ordinarily used and match the description on the site (other than minor differences) for a period of 12 months unless otherwise stated. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. For some items, manufacturers offer their own optional or additional warranties and these apply strictly in addition to your rights under the Australian Consumer Law. Please contact our customer service team who will assist you in obtaining a remedy for your product.

    23. Our Liability Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure. You may also be entitled to remedies that cannot be excluded under the Australian Consumer Law if any services supplied by us fail to meet a consumer guarantee under the Australian Consumer Law. Without excluding, restricting or modifying the rights and remedies to which you may be entitles under the consumer guarantees provisions of the Australian Consumer law or our liabilities under those provisions: To the extent permitted by law, we exclude all other implied terms and warranties, whether statutory or otherwise, relating to the Products; and We will not be liable to you for indirect and/or consequential loss arising from or connected to this agreement in contract, tort, under any statute or otherwise (including, without limitation, for loss of revenue, loss of profits, failure to realise expected profits or savings, loss or corruption of data and any other commercial or economic loss of any kind) unless such loss arises as a result of our own negligence or wilful misconduct. Our liability to you for loss or damage of any kind arising out of this agreement or in connections with the relationship established by it is reduced to the extent (if any) that you cause or contribute to the loss or damage. This reduction applies whether our liability if in contract, tort (including negligence), under any statue or otherwise.

    24. General You shall not assign any rights and obligations under these Terms and Conditions whether in whole or in part without the prior written consent of AusPoints. Any unauthorized assignment shall be deemed null and void. If any provision of these Terms and Conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions of these Terms and Conditions and the remainder of the provisions in question shall not be affected thereby. Neither our failure nor your failure to enforce any Term or Condition constitutes a waiver of such Term or Condition. Such failure shall in no way affect the right to later enforce such Term or Condition.AusPointreserves the right to change the Terms and Conditions of sale at any time. NoAusPointemployee or agent has the authority to vary any of the Terms and Conditions governing any sale.

    25. Miscellaneous These Terms and Conditions will be binding upon each party hereto and its successors and permitted assigns, and governed by and construed in accordance with the laws of Australia without reference to conflict of law principles. These Terms and Conditions will not be assignable or transferable by you without the prior written consent of AusPoints. These Terms and Conditions (including all of the policies and other Agreements described in these Terms and Conditions, which are hereby incorporated herein by this reference) contain the entire understanding of the parties regarding its subject matter, and supersede all prior and contemporaneous agreements and understandings between the parties regarding its subject matter. No failure or delay by a party in exercising any right, power or privilege under these Terms and Conditions will operate as a waiver thereof, nor will any single or partial exercise of any right, power or privilege preclude any other or further exercise thereof or the exercise of any other such right, power, or privilege. You andAusPointare independent contractors, and no agency, partnership, joint venture, or employee-employer relationship is intended or created by these Terms and Conditions. The invalidity or unenforceability of any provision of these Terms and Conditions will not affect the validity or enforceability of any other provision of these Terms and Conditions, all of which will remain in full force and effect.

    26. Force Majeure AusPoints shall not be liable for any delay in performing any of its obligations under these Terms and Conditions if such delay is caused by circumstances beyond the reasonable control of us, and AusPoint shall be entitled to a reasonable extension of time for the performance of such obligations.

    27. Governing Law These Terms and Conditions shall be governed by and construed in accordance with the laws of Australia and shall be subject to the non-exclusive jurisdiction of the courts of Australia.

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ABN: 64 605 681 614

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