Product information:
We can be contacted at any time through eBay messages if you have any questions, comments or product requests. We will respond to you within 24 hours and do our best to help you out! We encourage our customers to contact us with any questions or concerns! We'd like to be sure you are completely satisfied with your purchase.
A flat rate of $15 freight applies to Midea small appliances. However, there will be item/s have free standard shipping from time to time based on store promotions.
For item/s which includes free standard shipping, postage is only FREE for the first delivery attempt to you. Please make sure to double check the shipping addresses to ensure the delivery. If item returns to us due to incorrect shipping information, we will notify you to know it is been returned by the post office, and shipping fee must be paid in full by you before Star Sparky Direct resends the item/s to you.
Item/s will be dispatched from Brisbane, within 1 to 3 days (excluding weekends and public holidays) after full payment has been received by Star Sparky Direct as cleared funds.
It takes up to 1 business day to deliver to Brisbane surrounding areas. It takes up to 3 business days to deliver to other Metro cities within Australia. However, it might take up to 7 business days to deliver to other areas within Australia.
Free local pick up
You can also choose to pick up your order in our warehouse located in Underwood, Brisbane.
Contact us for pick up details.
We accept the following payment methods:
WE WILL NEVER KEEP YOUR PAYMENT DETAILS SUCH AS CREDIT CARD NUMBERS AND BANK ACCOUNT. All goods will be shipped after funds have cleared into our account. Should you prefer other payment methods please contact us to arrange.
Star Sparky Direct Pty Ltd (ACN 625 152 703) is 100% Australian owned company. Based in Brisbane, we aim to provide the best products and services at a cheaper price and faster delivery to our customers.
No matter you are electrical contracting companies or retail customers, Star Sparky Direct Pty Ltd is your one-stop-shop for electrical needs. Our products include lighting, air-conditioning and electrical supply for home and commercial requirements.
Please visit our store for a large range of Electrical and Air Conditioning Accessories. If you are looking for a project quote, please feel free to contact us at any time.
While we provide door delivery, you can also choose to pick up your order at our physical store in Underwood Brisbane.
If there is any problem, simply send us a message.
Return must be made within 30 days after the item is delivered to you.
Prior return authorisation is required for returns; please contact us if you would like to return your item/s.
Buyers are responsible for the returning shipping costs under any circumstances.
For faulty items:
If you find that the products you have received were damaged or faulty, please contact us within 7 (seven) days upon receipt of products. Products must be unused, in their original packaging, along with all included accessories. Once the product/s is identified as a manufacturer faulty item, we can fully refund the purchase price, or we will provide a replacement.
For changing mind or incorrect selection:
If you would like to return an item, because you changed your mind or made a wrong selection. The item must be in re-saleable condition including that:
Please be noticed the postage is not refundable.
Guaranteed 1 year manufacturer warranty on Midea Small Appliances (Small Kitchen Appliances, Microwave and Electric Cooktops).
Copyright © 2019 Star Sparky Direct Pty Ltd ( ACN 625 152 703 ).