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Catit 2.0 Flower Filtered Water Fountain for Cats & Dogs 3 litres

AUD 69.95 Buy It Now 28d 5h, 30-Day Returns

Seller: luckypetsupplies (61,170) 99.7%, Location: West Footscray, Ships to: AU, Item: 252275681858 For All Enquiries, Phone: 1800 565 333 30 Day Money Back We guarantee you'lllove our products Worldwide From Australia Methods Accepted Catit 2.0 Flower Water Fountain for Cats & Dogs - 3 litres See above for more images. Introducing a compact, simple and fun drinking solution for your cat. Catit has revolutionised the simple pet fountain by introducing a fountain with different flow settings - genle flow, bubbling top, and calm stream. The Flower Fountain uses running water to encourage your pet to drink more. Drinking regularly is important for your cat's health, as it helps ensure proper kidney function and prevents crystal formation that can lead to urinary diseases. The Catit Flower Fountain includes a dual-action water softening filter (refill sets available separately). The filter continuously purifies and softens hard tap water, while also retaining stray hairs, sediment and debris. Features: 3 water flow settings for picky drinkers Fountains stimulate drinking Compact and ergonomic design Large 3 litre water reservoir Designed to take up little floor space (18cm diameter) Whisker stress-free surface at comfortable height for adults and kittens Low powered and long lasting electric pump (3.5W) Multi-filter included Easy to clean Modern look matches other Catit 2.0 products Dimensions: Height 15cm (front); 17cm (back), 23cm (with flower attachment) Q & A Q: How can I get my cat to drink? I've tried all 3 settings A: If your cat refuses to drink, or even go near the Flower Fountain, try squatting beside it and dipping your fingers in the water. Show your cat what the product does and that there is nothing to fear. Have patience, as it may take a few days for them to get accustomed to it. Q: Can I clean the pump? A: Should the pump appear dirty, you can easily open it up for a quick cleaning session. The Flower Fountain includes a handy manual with illustrated explanations of its parts and appropriate maintenance. Q: When do I need to replace the filter? A: The filter should be replaced every 3-4 weeks, or when there are visible signs that the filter is saturated with foreign matter (debris, food, hair, etc). More frequent changes may be necessary due to indoor environmental and water conditions, as well as multiple pet use. Q: How often should I replace the water inside? A: The Flower Fountain keeps water fresh and clear for longer by continuous multi-filtration. Check the reservoir every few days to judge whether or not the water needs replacing. Combine the Flower Fountain with the Catit Multi Feeder for a complete dining experience! Payments What payment options do you have? We accept the following forms of payment. PayPal - our preferred payment method. You don't need a PayPal account to use it either. Visa and Mastercard - through Paypal I do not have PAYPAL account, can I pay via Direct Deposit? Sorry, due to the delays caused by bank deposits, we have recently decided to accept only Paypal or Credit Card as payments. Why PAYPAL? We accept PayPal for security reasons. PayPal is also the quickest payment method to ensure you receive your items quickly. PayPal also provides buyer and seller protection. PayPal also accepts credit cards and bank transfers, even without a PayPal account. What if I can't pay right away? Flexibility is our motto! We prefer that payments are made as soon as you purchase your item, but, at most, payments must be received within 4 days of purchase. If payment is not received in this time, eBay will automatically open an "unpaid case", and this could result in negative feedback. Of course, we understand that sometimes things don't go as planned so please let us know if you would like to make other arrangements. Just remember to keep us informed. We shop too, we know how things are. Do you combine purchases? Of course! Postage should combine automatically, but if it doesn't we will combine them for you before you check out so you pay one low shipping rate. Please do not make the payment if your postage does not combine. Contact us first. We are unable to refund excess postage once the invoices are paid. Shipping If you prefer to pick up your order, you can complete your order through ebay and finalise your payment, then collect your order from our shop. Just let us know via eBay messages. Bring your pets - they are welcome inside! We are open: Mon-Fri: 10am to 5.30pm Sat: 10am to 2pm How do you send my purchase? We use a number of shipping methods including Australia Post, Fastway & Toll Couriers. If shipping states "standard shipping", or "courier" we will select the most appropriate service for your purchase based on your location. Please note that couriers do not ship to Po Boxes or Parcel Lockers so we will send using Australia Post. Small items with free shipping may be sent as "large letters" and will not include tracking unless you select a paid option. If someone is not available to sign for your parcel, a card is usually (but not always) left and you can then pick up your parcel at your convenience from your local post office or agent. Any items that are marked with an Authority to Leave will be left in a safe place if there is no one to sign for it. Unfortunately we cannot accept responsibility for items that go missing or if there is an Authority to Leave. Other options include: Express Post: As long as you live in the Express Post Network (which covers most of Australia - you can confirm here: your order will be delivered the next business day after it's posted. Registered Post: Registered post is our preferred shipping method which has a tracking number and insurance cover up to $100. This means you can be assured your item will be covered even if it's lost Delivery Address: Orders will be delivered to your REGISTERED EBAY ADDRESS unless otherwise stated. Please check your address in BOTH eBay and PayPal - we will send to the address in your eBay account. How long until you post my order? We do our very best to post all orders within 1 business day of receiving your cleared payment. During busy times (after a weekend, long weekend or holiday), it may take 2 days to process your order. How will my order be packaged? To keep costs low, we use postage satchels and ensure that delicate items are bubble wrapped or sent in a box. We like to recycle boxes, so your packaging may be pre-loved. We hope that's okay with you! Meds packaging: PLEASE NOTE if you have requested free shipping or registered post on meds (flea and worm treatments), boxes may be collapsed to reduce the size so we can send them at no cost. Selecting free shipping means there is no tracking for this item. If you prefer boxes to remain intact, please select Express Post. How long until my parcel arrives? Here's the good news... All stock is local, here in Australia, and not on back order, so you only need to allow 3-10 business days for delivery after proof of payment, although in most cases delivery is much quicker (2-4 working days to most capital cities). International shipping (outside Australia) We are happy to post orders out of Australia. We are able to send to most countries via Australia Post's Pack and Track. We will only send internatiuonal orders with tracking. Please note that in some countries (like the UK) there may be extra customs duties to pay. Lucky Pet is not liable for these extra charges and we will not accept "return to sender" returns where a delivery has been refused for any reason. Return to Sender If orders are returned to us as underliverable for any reason or are marked Return to Sender (RTS), a $10 RTS fee is charged by Australia Post. If the RTS item is to be reposted or refunded, the Australia Post fee is charged to the buyer on top of the original postage cost. Terms of Sale 30-DAY 100% MONEY BACK GUARANTEE... We guarantee that the product you receive is without faults and can be used for the intended purpose. In cases of "change of mind" or wrong item or size has been selected, we will accept returns as long as the item purchased is in its original packaging and condition. Change of mind returns cannot be accepted if the product has been used. The product will need to be returned in its original condition with all packaging and user manuals so it can be sold as new. If you're not 100% satisfied within 30 days, drop us a line and return the item in its original condition and packaging. We will send you a refund (excluding original and return postage and any associated fees). If the product has been used, we're unable to accept the return and would suggest that it be resold as a used product via available online sources. If a product has been deemed to be damaged or defective on arrival, we (or our local distributor / manufacturer, if applicable) will replace a product or product part if it is found to be either damaged or not working correctly when it is received. Refunds are not provided for damaged products. We request that you retain the packaging your items comes in for the duration of the warranty period so that, in the unlikely event that you will need to return an item for repair or replacement, you will have adequate packaging available to do so. Whilst every effort is made to make descriptions as accurate as possible, errors may occur unintentionally. In the case of an error made by Lucky Pet, we will attempt to rectify this at no extra cost to you. DOA items (broken or damaged on arrival) All items are inspected at time of packing to ensure no missing parts or damage. If your item/s arrive damaged or missing components, please contact us within 5 days of receipt of goods. Proof of damage and/or return of item may be required to obtain a refund/replacement. Returns Policy Your complete satisfaction is our top priority! We accept returns of packages within 30 days of the sale date. If your product is damaged or not as described on our website, we will gladly exchange it for an alternative or provide a refund. All we ask is that the product is not used or expired, is in the same condition you received it and is in the original box and/or packaging. For all returns inquiries, send a message via the ebay "contact us" tab. Once your return is received, you will receive a refund (excluding the original and return postage), along with an email confirmation, or an exchange, as per your request. Please allow up to 14 days from receipt of returned products for refunds to be made. Please do not return items by COD or Return to Sender - contact us before you return anything. The warranty is voided where damage to the product is caused by reason other than the manufacturer's defects, accident, misuse, improper use, abuse, faulty operation contrary to recommended usage, transportation damage or when product has been tampered, altered, modified, converted, repaired or serviced other than by us or when this warranty has been tampered, amended and also on cosmetic damages, wear n' tear, damage to accessories. Return to Sender If orders are returned to us as undeliverable for any reason or are marked Return to Sender (RTS), a $10 RTS fee is charged by Australia Post. If the RTS item is to be reposted or refunded, the Australia Post fee is charged to the buyer on top of the original postage cost and repostage fee. Food We sell only super premium food that is rich in protein. Make sure you change over gradually from standard food. Please see the manufacturer’s directions for guidance. Toys No toy is indestructible, although some come close, and you should always supervise your pet at play to ensure he is safe and is using the toy as intended. Pets will be pets though! If you are unsure, contact us. Change of Mind returns We understand, it happens to all of us from time to time. We will provide refunds for your return as long as it is in "as-new" condition, including its original internal and external packaging and user manuals. Returns will be refunded, minus the original and repostage shipping fees and may incur a 7% restocking fee. Snooza products All Snooza change of mind returns will also incur a 20% restocking fee on top of other fees. FAQs What is the condition of the item? All products from Lucky Pet Supplies are Brand New, Original and Authorised. We do not sell cheap rip-offs - we respect manufacturer copyright and the quality assurance that this entails. That's why we stand behind our products with our 30-day money back guarantee. We only stock items that we would be happy for our pets to have - and they're a fussy lot! DOA items (broken or damaged on arrival) All items are inspected at time of packing to ensure no missing parts or damage. If your item/s arrive damaged or missing components, please contact us within 5 days of receipt of goods. Proof of damage and/or return of item may be required to obtain a refund/replacement. What if I want to get more information about the product that I am interested in? Please read our listing description as we try our very best to include all the information available. However, if you have any more questions, please message us through eBay. What if the item I am looking is not listed or is out of stock? Please send us a message via eBay and we'll look it up. All items are listed in good faith, however if for any reason we cannot supply an item after sale, we will notify you immediately, and refund your payment if it has been made or make alternative arrangements agreed to by both parties... WHAT IF I want to check the status of my item? If you have requested a tracking service, you can ask for your tracking number. Please note that standard business post does not automatically have a tracking number (unlike privately mailed items at the post office). if you have opted for a tracking service, you will receive an automated message from AusPost with your tracking number as soon as your parcel has been despatched if you paid for the eParcel service. If in doubt, contact us via eBay messages. What if I want to adjust or modify my order? Unfortunately we are unable to modify eBay orders. If there is an error or the address needs to be updated, the order will need to be cancelled. In this instance, there will be a 7% eBay processing fee that is not refunded to us by eBay. Why Shop with Us? WE LOVE PETS! Quality products at competitive prices. 100% Satisfaction guaranteed with our 30-day exchange or refund policy. We sell only brand new and genuine articles, no fakes or replicas. Safe and Secure Shopping. No risky postage from overseas or customs delays or import duties. Prompt & Friendly Service. Personal, one-on-one attention from a real human being who can answer your questions or help you with your order. Buy any time: 7 days, 24 hours Fast Dispatch and Quick Deliveries - our stock is located in Melbourne! We are Australian owned, not a faceless multinational corporation owned by an equity company with no interest in pets. Contact Us Our shop address is: 586 Barkly Street West Footscray VIC 3012 We are open: Mon-Fri: 10-5.30 Sat: 10-2 For us, there's nothing more heartbreaking than a house without pets! As the founders of Lucky Pet Supplies, and the proud parents of one geriatric cat (who lives with her grandparents) and two (almost) middle-aged dogs, we're passionate about our pack and we know that having pets has nothing to do with becoming the pack leader, it's about opening your home to a different kind of family. Here's ours. xoxo Jeff & Jo (and Yoyo and Peaches Copyright © 2018 Lucky Pet Supplies Condition: Brand New, Brand: Catit 2.0, MPN: Does not apply, Manufacturer Part Number: Does not apply

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