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Payment |
Payment should be made within 7 days. Please contact me if you need more time. We want to thank you for shopping with us. Payment can be made by Paypal or Direct Deposit. If you change your mind before the item has been posted, please contact me as soon as possible so that a refund can be given and the item relisted. |
Shipping |
Your item will be posted within one business day of receipt of payment. If purchased on the weekend, items will be in Sunday evening post unless they need to be lodged at the Post Office for tracking. Postage will be as reasonable as is possible. Most items will be posted using Australia Post satchels - 500g, 3kg and 5kg. This means that a tracking number will be provided. Smaller items that can be sent flat less than 2cm will be posted in Australia Post Tough Bags as this reduces the postage cost considerably and allows a much cheaper cost to the buyer. These items will not have a tracking number. For items that do not fit in a prepaid envelope, the invoice postage may be adjusted depending on the destination state of the buyer if the item weighs more than 500g. Please contact me if registered post is required. This will cost an extra $3.00. Missing Items In Australia It is rare for posted items to go missing in Australia, but it can happen. Registered post is available and in the unlikely event that your parcel goes missing and you do not take out insurance you take full responsibility. Refunds will not be given if your item goes missing while in the hands of Australia post if the item is not insured. Insurance cost is $3.00. International Mail Postage for international mail depends on the weight of the item and the destination country. This is true for all items except small items that can be posted flat in a tough bag. These have the same rate world wide. Items may be posted with Regular mail (no tracking or insurance), Registered mail (insurance but limited tracking) or Registered mail plus tracking. Registered mail without tracking will cost $4.00 extra and is certainly worthwhile. A signature is required by the buyer on delivery of the parcel. For insurance plus tracking the cost is $9.00 more than regular mail. Registered post is recommended for all overseas parcels as this provides insurance. If an item goes missing while in the hands of Australia Post the buyer is responsible. Refunds will not be given if the parcel is not insured.
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About |
Thanks for visiting my store. I have a particular interest in organics, especially safe products for little babies and children. I understand that it is sometimes a concern when buying products online. I would like to put your mind at rest by letting you know that I will describe my products as accurately as possible so that you are pleasantly surprised and not disappointed with your purchase. My priority is to provide good quality, affordable, products to buyers here in Australia and Internationally. I understand how important it is to give good customer support, and I believe it is essential to keep investing in your customer. I understand that receiving your goods promptly is an important part of the eBay experience, so I offer a range of payment methods including bank transfer and PayPal so that your order can be processed quickly and easily.I offer fast and reliable postage and post all goods out within 24 hours after the payment has cleared so you can rest assured your goods will arrive as quickly as Australia Post can deliver.
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Contact Us |
If you have a question, please feel free to contact me directly on eBay. I check my messages regularly and will respond ASAP. |
Terms and Conditions |
In the unlikely event that you are not completely happy with your purchase or change your mind, items may be returned within 30 days. The buyer then pays the return postage cost, and the item cost will be refunded to the buyer on receipt of the item. The item must be unused in its original packing . If there were tags, these must still be attached. Please Note: I will refund or replace faulty items. Refunds will only be given on used items if they are faulty, and then the cost of the faulty items only will be refunded or I will send out replacement items for the faulty ones. Please send an eBay message if there is any problem as I want you to be happy with the item you have purchased.
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