Seller: office-indulgence (39,984) 99.7%, Location: Brisbane, Ships to: AU, Item: 191111357877 Brand: Staedtler Mars, Colour: White, MPN: 108200, Model: 108 20 0, UPC: 4007817105276, Details: 12 x WHITE Staedtler Glasochrom Chinagraph Lumo Pencil 108200 Break resistant due to super-bonded lead For glass marking and glossy surfaces Not water-soluble Break resistant due to super-bonded lead Easy to sharpenWaterproof Buyers Address: Please ensure, if being delivered to a Business Address that a Business Name and full specifics of the address are complete. It is the buyers responsibility to ensure the correct and complete delivery address is supplied. If you have any questions, please message the seller prior to purchase. Payment Options: Office Indulgence offers Paypal or EFT options of payment with details upon "check out" Shipping Policy: We understand you want your item yesterday! Office Indulgence uses Auspost or a number of Couriers to deliver the goods dependent on size of goods or order. Large Items or above 5kg Couriers are used. Goods above 500gm will generally require a signature upon receipt. Please keep this in mind when advising delivery address. Remote, Distant or Country Areas may experience delays due to there location. We are 100% committed to getting your order to you as quickly as humanly possible. Estimate Time of Arrival dates are a guide only. Terms and Conditions: In the event of items arriving damaged or faulty, we require buyers to provide photos and a complete description of the issue within 2 days of receipt of goods. Payment is required within 5 Days of purchase before an automated Non Paying Buyer Dispute is filed.10 days later a final fee credit lodged Any Warranty offered or implied is a "Return to Base" Manufacturer’s Warranty. Please advise the seller within 2 Business Days of your designated ETA if your item has not arrived. Failure to comply will delay an outcome. Pictures are taken for illustration purposes only. Please refer Listing Title for product, size or colour being purchased. Product may be removed from original packaging for more affordable postage charge to the buyer. It is the Buyers Responsibly to provide a complete and accurate delivery address. Complete Names, Business Names (if being sent to a business) is required. The seller takes no responsibility for delayed delivery or missing items if details are inaccurate. Please advise the seller if a Tax Invoice is required. Tax Invoices will only be issued in the name provided (buyer) at the time of transaction. Parcel Lockers: Please Note: In most cases your item will not be eligible for Parcel Locker use as indicated by Auspost. Please supply a complete delivery address for your item. Parcel Lockers are for Parcels. Envelopes are not excepted at Parcel Lockers. If in doubt please contact the seller for clarification on the item / items being purchased prior to purchase. Returns Policy: Returns are accepted for items that are faulty upon arrival, damaged upon arrival, not fit for the advertised purpose or don't match the description we have provided.Returns are NOT accepted for change of mind, accidental purchases or incorrect choice of product if the item is already dispatched. Refunds are not issued for missing items that have an incomplete or inaccurate address until the item is returned to the seller by Auspost or the designated Courier. Always ensure, if being delivered to a Business, The Business name is advised.Please advise the seller within 2 Business Days of your designated ETA if your item has not arrived. Failure to comply will delay an outcome.Refunds are NOT accepted, unless we are unable to provide a replacement or suitable alternative.In the event of items arriving damaged or faulty, we require buyers to provide photos and a complete description of the issue within 2 days of receipt of goods.