Seller: bags_of_goodies (5,275) 100%, Location: Victoria, Ships to: Worldwide, Item: 152052234680 Brand: Nespresso, Details: NEW IMPROVED 10 x Refillable/Reusable Coffee Capsules for Nespresso® Machine To assist us with the claim we may request photo of the damaged item.If an item is returned to us for a refund, the item needs to be in its new original condition and packaging, unopened and unused. Please note that it is the buyer's responsibility to post the item back to us. However, we will pay the cost for shipping the replacement item back to you. All our products are 100% brand new and 100% genuine.As an Ebay Seller, we strive for excellence. Our goal is to make our customer happy. If you have any concern please email us and we'll get back to you within 24 hours. We will do whatever it takes to make this the best purchase you've ever had on ebay. This is our promise to you! If you have any questions or concerns, please email us through our eBay ID: bags_of_goodies. We are more than happy to help. We will reply all your emails within 24 hours. This is our promise to you!