10" Painted Ghana Djembe Shell

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Seller: threeworlds ✉️ (1,433) 98.6%, Location: Burleigh Heads, AU, Ships to: AU, Item: 252781762779 10" Painted Ghana Djembe Shell. Official eBay Store

10" Painted Ghana Djembe Shell
Specifications
Diameter 10" (24cm-27cm)
Origin Ghana - Africa
Size 10"
SHIPPING RETURNS PAYMENT

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How long will my order take to ship?

We are pretty quick! Most orders ship the same day if in before 2pm Mon-Fri. Some orders may be made to order and would normally go out the next day. 98% of all orders go out within 24 hours.  You will get an email on all updates to the status of you order. Make sure you check your spam folder too. 

Can I get my order sent express?

Definitely! Just select the Express Post option on checkout and if it's before 2pm we will most likely get it to you the next day if you are in the Express Post network area. You can check if you are in the network on the Australia Post website. If it's extremely urgent, please call first to check everything is in stock and we are cool to get it out to you the same day.

When will my order be delivered?

Our transit guidelines are:

  • Brisbane, Gold Coast Metro: 1-2 working days
  • Other QLD: 2-4 working days
  • Sydney, Canberra: 2-3 working days 
  • Melbourne and Adelaide Metro area: 3-5 working days
  • Other Capital & Regional areas: 3-10 working days

Which courier do you use?

We use the following providers depending on location and size of order etc. 

  • Star Track Express.
  • Fastway.
  • Australia Post.
  • DHL Express.

Can I track my order online?

All our parcels are sent with tracking. You can check your tracking number in you account section.

Do you have International Shipping?

Yes, we currently ship all international orders using DHL Express.

How much will it cost for International Shipping?

Shipping rates are determined at checkout based on package weight and delivery location.

Please be aware that all international orders may be subject to additional duties, brokerage or custom fees upon delivery. These fees are calculated by customs officials and cannot be estimated prior to shipping. Delays in customs are possible with every international order, which may affect delivery arrival times. Threeworlds has no control over customs fees or delays. You may contact your local customs office to determine customs costs.  If you refuse to pay at delivery, all additional fees incurred(eg. return freight costs) will be subtracted from your merchandise refund or billed to you by Threeworlds at a later date.

 

Are you open to the public? Do you have a shop?

We do have a shop in Burleigh Heads QLD, and our warehouse is also in Burleigh Heads. If you'd like to pickup your order from us, please visit us at the address below.

Our address for pickup 

  • Head Office and Warehouse: 2/16 Kortum Drive  Burleigh Heads QLD Australia Our showroom hours are a little irregular; Mon-Fri 9am - 4pm (available at most times during these hours. Good to call prior to check our availability).

Or visit our store to check out our full range!

  • Threeworlds Store 20 James Street Burleigh Heads QLD Australia Mon-Fri 9-5.30 Sat 9-5 Sun 10-4

Can I order over the phone?

Yes of course. You can place your order over the phone by calling 0755203318 .

What warranty do you offer?  

All of our products come with a one-year manufacturer's guarantee, during which time we will repair or replace the item provided the problem is caused by faulty craftsmanship. All items need to be boxed or sufficiently wrapped for return.

If you experience a problem, usually the quickest and easiest way to get this resolved is to show us. Taking a picture or quick video helps us to assess, diagnose and resolve most, if not all issues before sending your item back to us for inspection.

If for some reason you are unable to do this we will look to get the item collected and then sent back to us for inspection.

What if the order is damaged in transit?  

If any product reaches you in a damaged/spoilt condition, please contact us as soon as possible with all the relevant details. .

What if I just don't like the product/s?

Items can be returned to us for whatever reason within 7 days of purchasing. They must be in their original packaging, brand new and unused. However, in this instance, the customer is responsible for postage costs and the refund can take up to 10 working days.

14 Day Returns

What is your return policy?

Our returns policy is in addition to your rights under the Australian Consumer Law because we want you to be happy with your purchase. Please read the following carefully to ensure you are fully aware of your rights under this policy and our obligations to you.

Change of mind returns

If you wish to return an item because you have changed your mind about your purchase, Threeworlds will offer you an exchange voucher or refund provided that:

  • You return the item within 14 days of purchase;
  • You produce your original Threeworlds register receipt at the time you return the item
  • The item is in resaleable condition including that:
    • It is in its original packaging, including instruction manuals and all accessories;
    • It is unworn, unopened, unused and in its original condition; and
    • In the case of CDs and DVDs the original security seal or shrink wrap is intact and that:
  • The product is not a Gift Card.

If these requirements are not satisfied Threeworlds reserves the right not to offer an exchange voucher or refund for change of mind returns.

Other Returns

Threeworlds will accept product returns and provide you with an exchange voucher, refund or repair where:

    • The product is faulty or is not of acceptable quality, or
    • The product is not fit for its intended purpose, or
    • The product does not match the sample or our description; and
    • You can present your Threeworlds register receipt or other adequate proof of purchase.

Threeworlds may elect to return the product to the manufacturer’s repair agent to determine the nature of the problem. Threeworlds reserves the right not to offer an exchange voucher, refund or repair where the item fault is a result of misuse or neglect.

Goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair goods.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Threeworlds reserves the right to:

Assess the condition and age of returned goods prior to providing a repair, exchange or refund. This may result in a repair, exchange or refund being refused.

Please note:

  • Your original Threeworlds register receipt is the best form of proof of purchase
  • Refunds will be issued using your original payment method
  • Gift cards are not redeemable for cash

Internet Order Returns

Online purchases can be returned to us for whatever reason within 7 days of receipt of delivery. They must be in their original packaging, brand new and unused. However, in this instance, the customer is responsible for postage costs and the refund can take up to 10 working days. .

We accept PayPal payments on checkout. 

ABOUT OUR COMPANY

 

Threeworlds was founded by Matt Lees and Jason Ure in the year 2001. 

Matt  had been making firegear for a couple of years, doing the markets selling his gear and generally helping to create a bit of a scene on the Gold Coast with his unstoppable enthusiasm and good spirit. Jason  had been doing much the same thing with the drums he was making.

Before teaming up with Matt, Jason had been making drums in Victoria for 4 or 5 years, and then went on tour with his drum making operation, travelling to Tasmania firstly, then up to the Adelaide and onto Alice Springs, Darwin, and then across to the Gold Coast. On the tour Jason was running drum making workshops, drumming workshops, doing festivals and markets and generally having a good time with his mobile business.

The two teamed up on the Gold Coast, having met previously in Victoria at the Raja Yoga Meditation Centre. The two bright sparks had been both studying the same meditation and philosophy, and found they shared a similar passion for drums and fire twirling. They formed Threeworlds in the lounge room of their newly found share house on the highway in Palm Beach. What initially seemed like a crazy idea (turning the lounge room into a shop) turned out to be the start of a business that has grown at a steady rate to the icon it is now becoming on the Gold Coast.

© Copyright 2017
  • Condition: Brand New
  • Brand: Threeworlds
  • MPN: 16886952389
  • type: Djembe/Djembe Making Supplies

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