FREE SHIPPING

INDUSTRY LEADING WARRANTY

• About Us X

  About Us

  Filter Systems Australia is a leading supplier of domestic and commercial water filtration solutions. Our own range of water filter systems is created here in Australia and we have carefully selected only the highest quality products to provide you with the best solutions for all your water filtration needs. We are proud to provide competitive pricing and our team are always happy to share their extensive knowledge and experience. Contact us via eBay messages and speak with our friendly expert staff, we will find the ideal solution for your water filtration needs, at an affordable price. When you request a free Personalise Home Water Filter Assessment you will receive a prompt personalised recommendation on the best water filter system for your home.

  Why Choose Filter Systems Australia:

  Shop Online

  We have a wide range of high quality water filtration systems, water filters and filtration components including leading water filtration solutions such as reverse osmosis water filters and ultraviolet sanitation. We provide same day dispatch, and competitive pricing as a direct importer of the highest quality products and our own range made right here in Australia. If we don’t have what you need please contact us – we will happily work to find the right system for you. You can even order a water analysis online!

  Free Delivery & No Credit Card Surcharge

  We believe it should be simple to purchase your water filter or water filter system online. We provide nationwide distribution across Australia, with free delivery and no surcharge if you purchase with a credit card. We also offer bulk order discounts – please contact us via eBay messages for more information on bulk buy savings.

  Expert Advice

  Our team are passionate about water filters. With over 45 years of experience across our team, we specialise in problem water treatment, water testing, water treating and maintenance for at home use, aquarium industries, farming industries & commercial businesses.

  Shipping & Returns X

  Shipping & Returns

  Postage & Handling

  As part of our offer of Free Shipping Australia-Wide, FSA reserves the right to select the most cost-effective courier to effect delivery of the product to you. If you require an item on an urgent or express basis, it is your (the buyer's) responsibility to contact us directly by telephone prior to purchase, in order that we may quote you the options available for express delivery to your nominated address. Express shipping is not included in our offer of free shipping - this service will come at an additional cost payable by you, the buyer. 

  All orders will be dispatched within 1 business day of the order being placed. Orders are to be shipped by one of our preferred freight companies, including but not limited to Australia Post, Startrack CouriersFastway/Aramex Couriers, Sendle, Couriers Please & Border Express OR TNT For Large Orders.

  Where possible, please provide your physical address or Work address so we are able to select the fastest and most efficient form of postage. In cases where a PO box, Parcel Locker or any other Australia Post Service is provided, we will have to use Australia Post which has a wider range of parcel restrictions. If you have any doubt about your order or delivery address, please contact us prior to purchase.

  Filter Systems Australia enforces strict dispatch protocols to avoid human error where possible. Orders are thoroughly checked and signed off, carefully packed to minimize the chance of transit damage, and then recorded manually into a hard copy dispatch manifest. FSA now uses predominantly electronic labelling and freight services so all orders where applicable will have tracking numbers and daily manifest reports.

  IMPORTANT NOTE:

  All orders MUST be checked for damage within 48 hours of being signed for as delivered (based on tracking details). If damage is found you must contact us immediately providing photos of the damaged goods, and if possible, the damage done to the carton/box. This 48 hour period is a figure provided to us from our freight companies to approve transit warranty cases. If we are not notified of damaged goods within 48 hours, transit warranty will be void and FSA can no longer take responsibility for damaged goods. It is the responsibility of the buyer to have read the terms and conditions of Postage and Handling and understand the requirements for transit cover on all orders.

  Authority To Leave

  Please leave us a note on the purchase or message us direct after purchase to add a delivery instruction on your order. We process orders very efficiently so it is important that you contact us quickly so the order is not processed before the note has been added. If Authority To Leave is given by the buyer, transit warranty can be void in the incidence of a missing/stolen parcel. FSA will work closely with the freight company to resolve any disputes or issues with delivery and Proof of Delivery. Only provide an ATL on orders when there is a safe place for items to be left.

  Returns Policy

  Due to the nature of the products we sell, a strict return policy is in place. We work with food-grade certified materials that must be un-opened and un-used, so as to be able to be re-sold. This policy falls in line with the Australian Consumer Law, which is designed to protect BOTH BUYERS AND SELLERS. 

  • Refunds/Credits/Exchanges: Refunds aren't always an automatic right, and under the ACL we don't have to offer a refund if you buy the wrong size/change your mind etc. Under the ACL we are also entitled to place fees/conditions on a refund if we aren't legally required to give you one (i.e. if we offer a refund in good faith). Therefore, based on the terms and conditions of our returns policy and your consumer rights, depending on the situation, you may receive an exchange, refund or credit of equal amount, less a Restocking/Out-of-Pocket Shipping Expense Fee (if applicable), and any other deductions that are relevant.
  • 30-Day Returns Policy: Returns will not be accepted without prior approval or after 30 days of the invoice date.
  • Wrongly Purchased Items/Changes of Mind Policy: Wrongly Purchased Items, or Change of Mind Purchases may be returned for a merchandise credit, and a Restocking/Out-of-Pocket Shipping Expense Fee (see below) will also apply. This applies to, but is not limited to purchases of products that are:
    • The Wrong Size;
    • The Wrong System;
    • The Wrong Replacement Pack;
    • Due to a Change of Mind;
    • Due to Buyer Error, whereby the buyer has failed to conduct proper due diligence (including contacting FSA prior to purchase in order to clarify the relevant technical specifications, compatibility, requirements etc.) to ensure the product purchased from us is the correct product for their requirements.
  • Restocking/Out-of-Pocket Shipping Expense Fees Policy: All returns will incur a 17.5% restocking fee OR an out-of-pocket shipping expense fee, whichever is greater. 
    • This fee is in place to cover the administrative expense incurred in processing the return and/or the out-of-pocket expenses incurred by us in shipping the item to you. FSA may use its discretion to determine the restocking fee. Please note this policy falls in line with the ACL, and is designed to protect us as the seller from losses incurred due to buyer error. This means that you will NOT receive a full refund of the original purchase price - you will bear the cost of shipping the product back to us, and then you will receive a credit equal to the purchase price of the product LESS the Restocking/Out-of-Pocket Shipping Expense Fee and any other relevant deductions. Please refer to our Shipping Policies (below) for further clarification.
    • Low-Value Returns: Please note that with low-value items, sometimes the cost of sending the item back to us may be more expensive to you, than simply keeping the item. For example, let's say you have ordered 3x meters of the wrong-sized tubing for your needs and paid $12.00. If, for example, it cost us $7.69 to send the item to you, and it would cost you $7.69 to send the item back to us, overall you would be $3.38 worse off than if you had kept the item and re-ordered the correct product for your needs (due to incurring $7.69 to send the item back to us, and having $7.69 taken out of the credit/partial refund). 
  • Shipping Policies: 
    • Free Shipping Offer: As part of our offer of Free Shipping Australia-Wide, FSA reserves the right to select the most cost-effective courier to effect delivery of the product to you. We make no guarantee as to how long an item will take to arrive due to unforeseen circumstances outside of ours/the couriers' control, including but not limited to: Staff Shortages, Supply Chain Demand, Extreme Weather Events etc. Please refer to the Late Shipping/Express Shipping polices. 
    • Express Shipping Policy: If you require an item on an urgent or Express basis, it is your (the buyer's) responsibility to contact us directly by telephone prior to purchase, in order that we may quote you the options available for Express Delivery to your nominated address, and to organise additional payment for this Express Service. Express Shipping is not included in our offer of free shipping - this service will come at an additional cost payable by the buyer. 
    • Late Shipping Policy: Given that we offer the option for customers to organise Express Shipping with us prior to purchase, cancellations or refunds will NOT be issued on the basis of late or delayed shipping where the customer has opted for our Free Shipping offer. If the item (sent via Free Shipping), arrives late and the buyer wishes to return the item on this basis, the buyer will be liable for the cost of returning the product to us and a Restocking/Out-of-Pocket Shipping Expense Fee will be applicable to the return, as per the listed returns policy line items above. The customer will then be issued a merchandise credit.
    • Free Shipping does not apply to Returns: Whilst we offer Free Shipping, this does not mean that there is no cost to ship the product from us to you, or vice versa - obviously, a shipping expense is incurred each time a parcel is sent from point A to point B. As with all e-commerce operators that offer Free Shipping, the cost of shipping a product from our warehouse to your nominated shipping address is included the price of the product. The offer of Free Shipping therefore only applies to the act of FSA supplying the product to you in the first instance (i.e. upon the placement of your original order), and does not cover the cost of returning the product from the customer to FSA, OR the cost of postage in issuing an exchange where the buyer is at fault or has changed their mind on a mind purchase.
    • Returned to Sender Items: In the case of the buyer being unavailable to sign for the delivery, refusing delivery, or the item being sent back to us for whatever reason, FSA may, at its discretion, pass the cost of the product being Returned to Sender (i.e. being returned back to us), back onto the buyer. Refer to the Restocking/Out-of-Pocket Shipping Expense Fees policy (above).
    • Lost Parcels: If an item is deemed to be LOST IN TRANSIT by the courier and FSA determines this to be the case directly with the courier, the customer is entitled to a replacement product or refund in line with the ACL. In the case of a replacement product, FSA reserves the right to send the replacement product in line with its Free Shipping offer. If you do require the replacement item urgently, please get in touch with our customer service team directly to organise Express Shipping. 
  • Product Damage & Product Faults: Any damage to products that are not reported to FSA within 48 business hours of receipted delivery is not covered under our transit warranty. Return shipping is to be paid by the buyer to the address provided by FSA. It is recommended that the customer applies a transit warranty to the return freight item/s, in case of damage.
    • Faults: Should the item appear faulty or doesn’t work as described, you must supply written/photographic/video evidence of the fault to us, so that we may assess whether the unit/item must be returned for testing (if requested). If testing is requested, return postage is to be paid by the buyer. 
      • If the unit/item is deemed to be faulty, compensation will be provided for the postage cost (proof of cost required). 
      • If the unit/item is deemed to be in working order and as described, the buyer will be responsible for the cost of return postage of the product from FSA's premises, back to the buyer. 
    • Minor Damage: Any damages (minor, that can be repaired) will incur a fee, that will be deducted from the total refund which will be equal to the cost of the replacement parts (List Price) and labour charges (if applicable) to repair the system(s). This will be separate from the Restocking/Out-of-Pocket Shipping Expense Fees.
    • Major Damage: Any damage considered to be major and not feasible for repair may be refused and the return request will be void. The customer will be responsible for the return freight or disposal of the damaged unit.

  If you have any questions about our return policy, please contact us before purchasing. This will also help to ensure you purchase the correct product that suits your requirements.

  Warranty X

  Warranty

  General Warranty

  Water Filter Systems¹ (Excluding consumables) Manufactured or Assembled² by Filter Systems Australia (FSA) are covered under a 12-month Warranty Against Defects (Manufacturer’s Warranty). This warrants the water filter system to be free from defects in material and workmanship for a period of 12 months from date of sale.

  If applicable, FSA may cover the return freight in the form of a re-imbursement after the system has been inspected and confirmed it is a valid warranty claim.

  FSA will not cover any labour charge incurred by the consumer for the replacement or repair of a product. The warranty is strictly parts only for the parts supplied by FSA. This warranty only applies to the original consumer of the product and is non-transferable. If you have purchased the system through a re-seller, please contact them to facilitate the warranty on your behalf. All replaced or exchanged parts become the property of FSA.

  FSA does not cover the workmanship of the plumber who originally installed the system. Responsibility for damages that occur during installation fall with the plumber.

  Qualification for Warranty

  As per Australian Plumbing Codes, all filter systems must be installed by a qualified plumber. The consumer is responsible for keeping record and proof of installation in the form of an invoice and/or receipt.

  Filter systems must be maintained as per FSA recommendations³ including the use of replacement filters, fittings and components supplied by FSA. Failure to maintain the filtration systems using FSA supplied/approved products may void warranty.

  The warranty only applies if the product was used and/or installed in accordance with the user guide and/or installation instructions. This warranty is given in lieu of all other express or implied warranties and manufacturer shall in no circumstance be held liable for damages consequential or otherwise or delays caused or faulty manufacturing except as excluded by law.

  Warranties need to be approved by FSA to ensure the product was not incorrectly used, installed or claimed. False and incorrect claims will be pursued at FSA’s discretion including chargeable inspection and transit costs incurred.

  FSA does not take responsibility for retaining customer records, it is the consumer’s responsibility to retain all invoices or proof of purchase from the original sale and ongoing maintenance records as proof of upkeep.

  Warranty Exclusions

  FSA Standard Warranty shall be void if the product sustains damage or failure resulting from

  any of the following:

  • If your system(s) fails to be maintained in accordance with recommended servicing and as per the manufacturers operating instructions.
  • Exposure to unsuitable environmental conditions*.
  • Unauthorised or abnormal use or operation.

  FSA does not cover the work of the plumber who originally installed the system.

  Warranty – Australia

  This warranty is given by Filter Systems Australia (Jacknel Pty Ltd ATF The J & N Family Trust). ABN 64 855 305 562 Located at 1/38 Jade Drive, Molendinar QLD 4214

  This warranty is provided in addition to other rights and remedies you have under law. Our products come with guarantees which cannot be excluded under the Consumer Guarantees Act.

  Blue" Range, Warranty covers burst damage only under pressure, damage sustained from UV exposure over time falls under 'Normal Wear and Tear". This warranty does not extend to a product that has been modified in any way unless with FSA’s expressed consent. The warranty does not cover any malfunction or failure resulting from neglect or use of unauthorised parts and accessories, improper water pressure etc. The warranty does not extend to damage caused by rain, fire, earthquake or other natural causes or acts of nature.

  It is expressly agreed that this shall be the sole and exclusive remedy of the buyer stated herein, and under no circumstances shall Filter Systems Australia be liable for any costs, loss, expense, damages, special damages, incidental damages or consequential damages arising directly or indirectly from the design, manufacture, sale, or use or repair of the product whether based upon warranty, contract, tort or strict liability. Warranty is voided if the damage is found to be caused by water hammer, excessive pressure or thermal expansion, as the result of use in conjunction with a water cooler or boiler. The warranty limits Filter Systems Australia’s liability and is in lieu of all other warranties and liabilities expressed or implied. All implied warranties of merchantability and fitness for a particular purpose are hereby disclaimed by Filter Systems Australia and excluded from the Warranty. With reference to other components that are sold separately, these are covered by our 12-month warranty unless otherwise stated by the manufacturer. 

  Warranty Procedure

  A copy of the original invoice must be presented for any warranty claim as proof of purchase, this limited warranty is void if the product under warranty is presented without the said original invoice. Filter Systems Australia may request that a statement accompany the original invoice, signed by the buyer, setting out the following terms:

  1. The name and address of the buyer.
  2. The date and by whom the product was purchased.
  3. The date and by whom the product was installed.
  4. The location where the product was installed.
  5. The date and time the product first appeared to malfunction.
  6. The nature of the problem with the product.
  7. The date and time of any and all loss event/s.
  8. The date and time Filter Systems Australia was first notified of the product malfunction.

  A failure by the buyer to submit the said statement within 28 days, after such request is made by Filter Systems Australia, will automatically void the warranty. A failure to answer truthfully or to answer in a way that is misleading, entitles Filter Systems Australia to void the warranty and to notify the police in the event of suspected fraudulent conduct. The risk in the product will pass to the buyer immediately upon the product leaving Filter Systems Australia’s premises for delivery to the place designated by the buyer. Filter Systems Australia will retain title to (but not risk in) a product delivered to the buyer until FSA has received payment in full for the product and all other sums owing to it by the buyer. Until such payment, the buyer holds the product as bailee for FSA and may not sell or otherwise dispose of the product unless authorised by FSA. If the product is sold, the proceeds of sale will be placed in a separate trust account pending payment to Filter Systems Australia. The Buyer will store the goods in such a way as to enable them to be separately identified and will keep them insured at its own expense with FSA’s interest noted on any such insurance cover. If the buyer fails to make any payment when due or becomes bankrupt or becomes insolvent, or has a judgement entered against it in any Court or enters into any scheme of arrangement, composition, or assignment or is in receivership or voluntary administration or liquidation, the buyer grants Filter Systems Australia licence to enter any of the buyer’s premises where the product is stored, and without notice, to re-take possession of and remove, at the buyer’s cost and expense, the product in respect of which title has not passed to the buyer.

  Warranty is void if the system; is not serviced as per the recommendation OR every 12 Months. Product damage results from water hammer, freezing, neglect or is not installed by a licensed plumber in accordance with the installation plan. The water temperature exceeds 38° Celsius. The system is not installed with an Australian Standards approved Pressure Limiting and Dual Check Valve.

  Contact Us X

  Contact Us

  To get in contact with us please send us a message via eBay messages. You can do so by clicking here . Unfortunately with new eBay policies we are unable to take any direct phone calls or emails. eBay messaging is the quickest way to get through to us.

  • WATER FILTERS
  • REVERSE OSMOSIS SYSTEMS
  • REVERSE OSMOSIS MEMBRANES
  • FILTER CARTRIDGES
  • IRRIGATION SPRINKLERS WATERING
  • ULTRA VIOLET LIGHTS
  • HYDROGEN PEROXIDE
  • SHOWER FILTERS & REFILLS
  • PRESSURE LIMITING VALVES
  • TAPS & FAUCETS
  • FILTRATION COMPONENTS
  • WATER TEST METERS & EQUIP
  • GAUGES & FLOW METERS
  • GLUES & GREASES
  • LIQUIDATION
  • MAGNETS
  • MAGNETIC WATER TREATMENT
  • MAGNETIC TOOLS
  • MAGNETIC TAPE
  • WATER COOLERS
  • POOL FILTERS

Australian  WATERMARK CERTIFIED RO SYSTEM

This RO system is certified to WaterMark Standards AS/NZS 3497 Under the Certificate number 23247. Watermark certification is the level of certification required by law for a licensed plumber in Australia to install a water filter system. All products used under this certification will give you peace of mind knowing that your water filter complies with Australian plumbing codes.

WaterMark Certification not only covers materials for their structural integrity under pressure, it also requires that all components, including filters, Are compliant to NSF/ANSI 42 Or Higher Standards (National Sanitation Foundation).

Buy with Peace of Mind knowing you are getting the best quality products in Australia.

Our WaterMark certified filter systems are hand assembled here in Australia and are randomly batch tested to ensure top quality and workmanship for your water filtration products.

NEW FEATURES

• Heavy Duty 316 Certified Stainless Steel Centre Joiner
• Twin O-Ring Undersink Housings GT8-0S
• NEW USA Made Asprin 50GPD Membrane
• DM FIT Entry Tee Valve (Inlet Water)
• Certified Slim Goose Neck Faucet
• Certified Inline Check Valve
• Colour Coded Tubing For Easy Installation
• Sharp & Durable Tube Cutter
• Plumbers Tape
• Quick Connect Faucet Adaptor
• Twin Opening Spanner - Opens Filter Housings + Membrane Housing

Inlet Tee - Compliant to NSF/ANSI 61

Gone are the days of struggling to get the right amount of thread tape onto your fittings (such as the feed water block and brass ball valve). Now, thanks to this handy combination fitting, it's simply a matter of interrupting your cold-water line with this tee and plugging in the 1/4" tubing to the filtration system.

The other benefit of this fitting is that by having the built-in isolation switch you can easily turn the water on and off for cartridge changes.

Filter Breakdown

Stage 1: GT2-2K Polypropylene Spun Sediment Filter 5 Micron Replace Every 6 Months

Removes suspended matter such as silt, rust sand, algae, sediment, scale particles, dirt and cloudiness from the water

Stage 2: GT4-7P 100% Coconut Carbon Block Filter 5 Micron Replace Every 6 Months

Removes herbicides, pesticides, chlorine, chlorine bi-products and Volatile organic compounds (VOC's) to protect the membrane

Stage 3: GT13-59 Asprinn 50GPD Reverse Osmosis Membrane 0.0001 Micron Replace Every 1-4 Years (Depending On Water Quality)

Removes Over 98% or Impurities including Organic & Inorganic Minerals, Heavy Metals & Fluoride

Stage 4: GT6-21S 1 Micron Purefer Inline GAC Filter Replace Every 12 Months

Polishes the water and removes any taste or odour water may have picked up while sitting in the tank

Organic Minerals VS Inorganic Minerals In Water

Contrary to common beliefs, less than 1% of the organic minerals are actually found  in most raw water supplies. With the increase of pollutants, our water supply contains mostly inorganic minerals. Inorganic minerals consist of calcium, iron, magnesium, carbonate and lime compounds, which are not compatible with our bodies.  The body's cells reject these minerals leaving dissolved inorganic substances (acid crystals - minerals deposits) throughout the body. This accumulation of debris creates more work and trouble for the body, such as arthritis in joints, gallstones, kidney stones and mineral deposits in artery walls. Organic minerals that are considered soluble, which means the body absorbs sustenance into the cells, are found in our live foods such as fruits & vegetables. One glass of freshly squeezed orange juice would be higher in minerals than 30 gallons of untreated raw water.  Purified water provides a necessary rinsing treatment for hydration purposes as our body is mostly fluid (over 80% water) and equally important, is to rinse impurities out of our body. Drinking purified water both prevents inorganic minerals from entering our bodies and removes inorganic mineral deposits already there.

System Dimensions

Height: 39cm Width: 37cm Depth: 21cm

Storage Tank Dimensions

Height (With Stand): 42cm Height (No Stand): 38.5cm Width: 27cm

Kit Includes

• 4 Stage Watermark Certified RO System
• Filters Included
• 12L Storage Tank
• 2m White Tubing
• 2m Black Tubing
• 2m Yellow Tubing
• 2m Blue Tubing
• Tube Cutter
• Thread Tape
• Quick Connect Faucet Adaptor
• Dual Opening Spanner
• Inlet Water Valve
• Pressure Limiting Valve
• Goose Neck Faucet
• Drain Clamp
• Instruction Booklet + Schematic Diagram

System Requirements

• Pressure: 50-100 psi
• TDS: <1800 mg/L
• Iron: <0.02 mg/L
• Manganese: <0.1 mg/L
• Total Hardness: <500 mg/L
• Temperature: <45°C

NOTE: Water that falls outside these parameters may cause the system to produce higher ratios of drain water and may lower the 50GPD rating. Water Quality in different areas can greatly impact the life of a Reverse Osmosis Membrane. Please contact us if you require further information about cartridge replacements.

Reverse Osmosis Water Filter System 4 Stage Undersink Fluoride Removal 1-26-4

$573.00

Product Code: GT1-26-4

QUICK OVERVIEW

• WaterMark Certified Undersink Reverse Osmosis System
• Complete Kit - All components included
• Dual O-Ring Housings - 316 Stainless Steel Centre Joiner
• All Parts & Filters Compliant To NSF/ANSI 42
• Colour Coded Connections - Easy Installations
• 4 Stage Water Filter - Removes Fluoride, Heavy Metals & Chlorine

Description Shipping & Returns Warranty

Australian  WATERMARK CERTIFIED RO SYSTEM

This RO system is certified to WaterMark Standards AS/NZS 3497 Under the Certificate number 23247. Watermark certification is the level of certification required by law for a licensed plumber in Australia to install a water filter system. All products used under this certification will give you peace of mind knowing that your water filter complies with Australian plumbing codes.

WaterMark Certification not only covers materials for their structural integrity under pressure, it also requires that all components, including filters, Are compliant to NSF/ANSI 42 Or Higher Standards (National Sanitation Foundation).

Buy with Peace of Mind knowing you are getting the best quality products in Australia.

Our WaterMark certified filter systems are hand assembled here in Australia and are randomly batch tested to ensure top quality and workmanship for your water filtration products.

NEW FEATURES

• Heavy Duty 316 Certified Stainless Steel Centre Joiner
• Twin O-Ring Undersink Housings GT8-0S
• NEW USA Made Asprin 50GPD Membrane
• DM FIT Entry Tee Valve (Inlet Water)
• Certified Slim Goose Neck Faucet
• Certified Inline Check Valve
• Colour Coded Tubing For Easy Installation
• Sharp & Durable Tube Cutter
• Plumbers Tape
• Quick Connect Faucet Adaptor
• Twin Opening Spanner - Opens Filter Housings + Membrane Housing

Inlet Tee - Compliant to NSF/ANSI 61

Gone are the days of struggling to get the right amount of thread tape onto your fittings (such as the feed water block and brass ball valve). Now, thanks to this handy combination fitting, it's simply a matter of interrupting your cold-water line with this tee and plugging in the 1/4" tubing to the filtration system.

The other benefit of this fitting is that by having the built-in isolation switch you can easily turn the water on and off for cartridge changes.

Filter Breakdown

Stage 1: GT2-2K Polypropylene Spun Sediment Filter 5 Micron Replace Every 6 Months

Removes suspended matter such as silt, rust sand, algae, sediment, scale particles, dirt and cloudiness from the water

Stage 2: GT4-7P 100% Coconut Carbon Block Filter 5 Micron Replace Every 6 Months

Removes herbicides, pesticides, chlorine, chlorine bi-products and Volatile organic compounds (VOC's) to protect the membrane

Stage 3: GT13-59 Asprinn 50GPD Reverse Osmosis Membrane 0.0001 Micron Replace Every 1-4 Years (Depending On Water Quality)

Removes Over 98% or Impurities including Organic & Inorganic Minerals, Heavy Metals & Fluoride

Stage 4: GT6-21S 1 Micron Purefer Inline GAC Filter Replace Every 12 Months

Polishes the water and removes any taste or odour water may have picked up while sitting in the tank

Organic Minerals VS Inorganic Minerals In Water

Contrary to common beliefs, less than 1% of the organic minerals are actually found  in most raw water supplies. With the increase of pollutants, our water supply contains mostly inorganic minerals. Inorganic minerals consist of calcium, iron, magnesium, carbonate and lime compounds, which are not compatible with our bodies.  The body's cells reject these minerals leaving dissolved inorganic substances (acid crystals - minerals deposits) throughout the body. This accumulation of debris creates more work and trouble for the body, such as arthritis in joints, gallstones, kidney stones and mineral deposits in artery walls. Organic minerals that are considered soluble, which means the body absorbs sustenance into the cells, are found in our live foods such as fruits & vegetables. One glass of freshly squeezed orange juice would be higher in minerals than 30 gallons of untreated raw water.  Purified water provides a necessary rinsing treatment for hydration purposes as our body is mostly fluid (over 80% water) and equally important, is to rinse impurities out of our body. Drinking purified water both prevents inorganic minerals from entering our bodies and removes inorganic mineral deposits already there.

System Dimensions

Height: 39cm Width: 37cm Depth: 21cm

Storage Tank Dimensions

Height (With Stand): 42cm Height (No Stand): 38.5cm Width: 27cm

Kit Includes

• 4 Stage Watermark Certified RO System
• Filters Included
• 12L Storage Tank
• 2m White Tubing
• 2m Black Tubing
• 2m Yellow Tubing
• 2m Blue Tubing
• Tube Cutter
• Thread Tape
• Quick Connect Faucet Adaptor
• Dual Opening Spanner
• Inlet Water Valve
• Pressure Limiting Valve
• Goose Neck Faucet
• Drain Clamp
• Instruction Booklet + Schematic Diagram

System Requirements

• Pressure: 50-100 psi
• TDS: <1800 mg/L
• Iron: <0.02 mg/L
• Manganese: <0.1 mg/L
• Total Hardness: <500 mg/L
• Temperature: <45°C

NOTE: Water that falls outside these parameters may cause the system to produce higher ratios of drain water and may lower the 50GPD rating. Water Quality in different areas can greatly impact the life of a Reverse Osmosis Membrane. Please contact us if you require further information about cartridge replacements.

Postage & Handling

As part of our offer of Free Shipping Australia-Wide, FSA reserves the right to select the most cost-effective courier to effect delivery of the product to you. If you require an item on an urgent or express basis, it is your (the buyer's) responsibility to contact us directly by telephone prior to purchase, in order that we may quote you the options available for express delivery to your nominated address. Express shipping is not included in our offer of free shipping - this service will come at an additional cost payable by you, the buyer. 

All orders will be dispatched within 1 business day of the order being placed. Orders are to be shipped by one of our preferred freight companies, including but not limited to Australia Post, Startrack CouriersFastway/Aramex Couriers, Sendle, Couriers Please & Border Express OR TNT For Large Orders.

Where possible, please provide your physical address or Work address so we are able to select the fastest and most efficient form of postage. In cases where a PO box, Parcel Locker or any other Australia Post Service is provided, we will have to use Australia Post which has a wider range of parcel restrictions. If you have any doubt about your order or delivery address, please contact us prior to purchase.

Filter Systems Australia enforces strict dispatch protocols to avoid human error where possible. Orders are thoroughly checked and signed off, carefully packed to minimize the chance of transit damage, and then recorded manually into a hard copy dispatch manifest. FSA now uses predominantly electronic labelling and freight services so all orders where applicable will have tracking numbers and daily manifest reports.

IMPORTANT NOTE:

All orders MUST be checked for damage within 48 hours of being signed for as delivered (based on tracking details). If damage is found you must contact us immediately providing photos of the damaged goods, and if possible, the damage done to the carton/box. This 48 hour period is a figure provided to us from our freight companies to approve transit warranty cases. If we are not notified of damaged goods within 48 hours, transit warranty will be void and FSA can no longer take responsibility for damaged goods. It is the responsibility of the buyer to have read the terms and conditions of Postage and Handling and understand the requirements for transit cover on all orders.

Authority To Leave

Please leave us a note on the purchase or message us direct after purchase to add a delivery instruction on your order. We process orders very efficiently so it is important that you contact us quickly so the order is not processed before the note has been added. If Authority To Leave is given by the buyer, transit warranty can be void in the incidence of a missing/stolen parcel. FSA will work closely with the freight company to resolve any disputes or issues with delivery and Proof of Delivery. Only provide an ATL on orders when there is a safe place for items to be left.

Returns Policy

Due to the nature of the products we sell, a strict return policy is in place. We work with food-grade certified materials that must be un-opened and un-used, so as to be able to be re-sold. This policy falls in line with the Australian Consumer Law, which is designed to protect BOTH BUYERS AND SELLERS. 

• Refunds/Credits/Exchanges: Refunds aren't always an automatic right, and under the ACL we don't have to offer a refund if you buy the wrong size/change your mind etc. Under the ACL we are also entitled to place fees/conditions on a refund if we aren't legally required to give you one (i.e. if we offer a refund in good faith). Therefore, based on the terms and conditions of our returns policy and your consumer rights, depending on the situation, you may receive an exchange, refund or credit of equal amount, less a Restocking/Out-of-Pocket Shipping Expense Fee (if applicable), and any other deductions that are relevant.
• 30-Day Returns Policy: Returns will not be accepted without prior approval or after 30 days of the invoice date.
• Wrongly Purchased Items/Changes of Mind Policy: Wrongly Purchased Items, or Change of Mind Purchases may be returned for a merchandise credit, and a Restocking/Out-of-Pocket Shipping Expense Fee (see below) will also apply. This applies to, but is not limited to purchases of products that are:
  • The Wrong Size;
  • The Wrong System;
  • The Wrong Replacement Pack;
  • Due to a Change of Mind;
  • Due to Buyer Error, whereby the buyer has failed to conduct proper due diligence (including contacting FSA prior to purchase in order to clarify the relevant technical specifications, compatibility, requirements etc.) to ensure the product purchased from us is the correct product for their requirements.
• Restocking/Out-of-Pocket Shipping Expense Fees Policy: All returns will incur a 17.5% restocking fee OR an out-of-pocket shipping expense fee, whichever is greater. 
  • This fee is in place to cover the administrative expense incurred in processing the return and/or the out-of-pocket expenses incurred by us in shipping the item to you. FSA may use its discretion to determine the restocking fee. Please note this policy falls in line with the ACL, and is designed to protect us as the seller from losses incurred due to buyer error. This means that you will NOT receive a full refund of the original purchase price - you will bear the cost of shipping the product back to us, and then you will receive a credit equal to the purchase price of the product LESS the Restocking/Out-of-Pocket Shipping Expense Fee and any other relevant deductions. Please refer to our Shipping Policies (below) for further clarification.
  • Low-Value Returns: Please note that with low-value items, sometimes the cost of sending the item back to us may be more expensive to you, than simply keeping the item. For example, let's say you have ordered 3x meters of the wrong-sized tubing for your needs and paid $12.00. If, for example, it cost us $7.69 to send the item to you, and it would cost you $7.69 to send the item back to us, overall you would be $3.38 worse off than if you had kept the item and re-ordered the correct product for your needs (due to incurring $7.69 to send the item back to us, and having $7.69 taken out of the credit/partial refund). 
• Shipping Policies: 
  • Free Shipping Offer: As part of our offer of Free Shipping Australia-Wide, FSA reserves the right to select the most cost-effective courier to effect delivery of the product to you. We make no guarantee as to how long an item will take to arrive due to unforeseen circumstances outside of ours/the couriers' control, including but not limited to: Staff Shortages, Supply Chain Demand, Extreme Weather Events etc. Please refer to the Late Shipping/Express Shipping polices. 
  • Express Shipping Policy: If you require an item on an urgent or Express basis, it is your (the buyer's) responsibility to contact us directly by telephone prior to purchase, in order that we may quote you the options available for Express Delivery to your nominated address, and to organise additional payment for this Express Service. Express Shipping is not included in our offer of free shipping - this service will come at an additional cost payable by the buyer. 
  • Late Shipping Policy: Given that we offer the option for customers to organise Express Shipping with us prior to purchase, cancellations or refunds will NOT be issued on the basis of late or delayed shipping where the customer has opted for our Free Shipping offer. If the item (sent via Free Shipping), arrives late and the buyer wishes to return the item on this basis, the buyer will be liable for the cost of returning the product to us and a Restocking/Out-of-Pocket Shipping Expense Fee will be applicable to the return, as per the listed returns policy line items above. The customer will then be issued a merchandise credit.
  • Free Shipping does not apply to Returns: Whilst we offer Free Shipping, this does not mean that there is no cost to ship the product from us to you, or vice versa - obviously, a shipping expense is incurred each time a parcel is sent from point A to point B. As with all e-commerce operators that offer Free Shipping, the cost of shipping a product from our warehouse to your nominated shipping address is included the price of the product. The offer of Free Shipping therefore only applies to the act of FSA supplying the product to you in the first instance (i.e. upon the placement of your original order), and does not cover the cost of returning the product from the customer to FSA, OR the cost of postage in issuing an exchange where the buyer is at fault or has changed their mind on a mind purchase.
  • Returned to Sender Items: In the case of the buyer being unavailable to sign for the delivery, refusing delivery, or the item being sent back to us for whatever reason, FSA may, at its discretion, pass the cost of the product being Returned to Sender (i.e. being returned back to us), back onto the buyer. Refer to the Restocking/Out-of-Pocket Shipping Expense Fees policy (above).
  • Lost Parcels: If an item is deemed to be LOST IN TRANSIT by the courier and FSA determines this to be the case directly with the courier, the customer is entitled to a replacement product or refund in line with the ACL. In the case of a replacement product, FSA reserves the right to send the replacement product in line with its Free Shipping offer. If you do require the replacement item urgently, please get in touch with our customer service team directly to organise Express Shipping. 
• Product Damage & Product Faults: Any damage to products that are not reported to FSA within 48 business hours of receipted delivery is not covered under our transit warranty. Return shipping is to be paid by the buyer to the address provided by FSA. It is recommended that the customer applies a transit warranty to the return freight item/s, in case of damage.
  • Faults: Should the item appear faulty or doesn’t work as described, you must supply written/photographic/video evidence of the fault to us, so that we may assess whether the unit/item must be returned for testing (if requested). If testing is requested, return postage is to be paid by the buyer. 
    • If the unit/item is deemed to be faulty, compensation will be provided for the postage cost (proof of cost required). 
    • If the unit/item is deemed to be in working order and as described, the buyer will be responsible for the cost of return postage of the product from FSA's premises, back to the buyer. 
  • Minor Damage: Any damages (minor, that can be repaired) will incur a fee, that will be deducted from the total refund which will be equal to the cost of the replacement parts (List Price) and labour charges (if applicable) to repair the system(s). This will be separate from the Restocking/Out-of-Pocket Shipping Expense Fees.
  • Major Damage: Any damage considered to be major and not feasible for repair may be refused and the return request will be void. The customer will be responsible for the return freight or disposal of the damaged unit.

If you have any questions about our return policy, please contact us before purchasing. This will also help to ensure you purchase the correct product that suits your requirements.

General Warranty

Water Filter Systems¹ (Excluding consumables) Manufactured or Assembled² by Filter Systems Australia (FSA) are covered under a 12-month Warranty Against Defects (Manufacturer’s Warranty). This warrants the water filter system to be free from defects in material and workmanship for a period of 12 months from date of sale.

If applicable, FSA may cover the return freight in the form of a re-imbursement after the system has been inspected and confirmed it is a valid warranty claim.

FSA will not cover any labour charge incurred by the consumer for the replacement or repair of a product. The warranty is strictly parts only for the parts supplied by FSA. This warranty only applies to the original consumer of the product and is non-transferable. If you have purchased the system through a re-seller, please contact them to facilitate the warranty on your behalf. All replaced or exchanged parts become the property of FSA.

FSA does not cover the workmanship of the plumber who originally installed the system. Responsibility for damages that occur during installation fall with the plumber.

Qualification for Warranty

As per Australian Plumbing Codes, all filter systems must be installed by a qualified plumber. The consumer is responsible for keeping record and proof of installation in the form of an invoice and/or receipt.

Filter systems must be maintained as per FSA recommendations³ including the use of replacement filters, fittings and components supplied by FSA. Failure to maintain the filtration systems using FSA supplied/approved products may void warranty.

The warranty only applies if the product was used and/or installed in accordance with the user guide and/or installation instructions. This warranty is given in lieu of all other express or implied warranties and manufacturer shall in no circumstance be held liable for damages consequential or otherwise or delays caused or faulty manufacturing except as excluded by law.

Warranties need to be approved by FSA to ensure the product was not incorrectly used, installed or claimed. False and incorrect claims will be pursued at FSA’s discretion including chargeable inspection and transit costs incurred.

FSA does not take responsibility for retaining customer records, it is the consumer’s responsibility to retain all invoices or proof of purchase from the original sale and ongoing maintenance records as proof of upkeep.

Warranty Exclusions

FSA Standard Warranty shall be void if the product sustains damage or failure resulting from

any of the following:

• If your system(s) fails to be maintained in accordance with recommended servicing and as per the manufacturers operating instructions.
• Exposure to unsuitable environmental conditions*.
• Unauthorised or abnormal use or operation.

FSA does not cover the work of the plumber who originally installed the system.

Warranty – Australia

This warranty is given by Filter Systems Australia (Jacknel Pty Ltd ATF The J & N Family Trust). ABN 64 855 305 562 Located at 1/38 Jade Drive, Molendinar QLD 4214

This warranty is provided in addition to other rights and remedies you have under law. Our products come with guarantees which cannot be excluded under the Consumer Guarantees Act.

Blue" Range, Warranty covers burst damage only under pressure, damage sustained from UV exposure over time falls under 'Normal Wear and Tear". This warranty does not extend to a product that has been modified in any way unless with FSA’s expressed consent. The warranty does not cover any malfunction or failure resulting from neglect or use of unauthorised parts and accessories, improper water pressure etc. The warranty does not extend to damage caused by rain, fire, earthquake or other natural causes or acts of nature.

It is expressly agreed that this shall be the sole and exclusive remedy of the buyer stated herein, and under no circumstances shall Filter Systems Australia be liable for any costs, loss, expense, damages, special damages, incidental damages or consequential damages arising directly or indirectly from the design, manufacture, sale, or use or repair of the product whether based upon warranty, contract, tort or strict liability. Warranty is voided if the damage is found to be caused by water hammer, excessive pressure or thermal expansion, as the result of use in conjunction with a water cooler or boiler. The warranty limits Filter Systems Australia’s liability and is in lieu of all other warranties and liabilities expressed or implied. All implied warranties of merchantability and fitness for a particular purpose are hereby disclaimed by Filter Systems Australia and excluded from the Warranty. With reference to other components that are sold separately, these are covered by our 12-month warranty unless otherwise stated by the manufacturer. 

Warranty Procedure

A copy of the original invoice must be presented for any warranty claim as proof of purchase, this limited warranty is void if the product under warranty is presented without the said original invoice. Filter Systems Australia may request that a statement accompany the original invoice, signed by the buyer, setting out the following terms:

1. The name and address of the buyer.
2. The date and by whom the product was purchased.
3. The date and by whom the product was installed.
4. The location where the product was installed.
5. The date and time the product first appeared to malfunction.
6. The nature of the problem with the product.
7. The date and time of any and all loss event/s.
8. The date and time Filter Systems Australia was first notified of the product malfunction.

A failure by the buyer to submit the said statement within 28 days, after such request is made by Filter Systems Australia, will automatically void the warranty. A failure to answer truthfully or to answer in a way that is misleading, entitles Filter Systems Australia to void the warranty and to notify the police in the event of suspected fraudulent conduct. The risk in the product will pass to the buyer immediately upon the product leaving Filter Systems Australia’s premises for delivery to the place designated by the buyer. Filter Systems Australia will retain title to (but not risk in) a product delivered to the buyer until FSA has received payment in full for the product and all other sums owing to it by the buyer. Until such payment, the buyer holds the product as bailee for FSA and may not sell or otherwise dispose of the product unless authorised by FSA. If the product is sold, the proceeds of sale will be placed in a separate trust account pending payment to Filter Systems Australia. The Buyer will store the goods in such a way as to enable them to be separately identified and will keep them insured at its own expense with FSA’s interest noted on any such insurance cover. If the buyer fails to make any payment when due or becomes bankrupt or becomes insolvent, or has a judgement entered against it in any Court or enters into any scheme of arrangement, composition, or assignment or is in receivership or voluntary administration or liquidation, the buyer grants Filter Systems Australia licence to enter any of the buyer’s premises where the product is stored, and without notice, to re-take possession of and remove, at the buyer’s cost and expense, the product in respect of which title has not passed to the buyer.

Warranty is void if the system; is not serviced as per the recommendation OR every 12 Months. Product damage results from water hammer, freezing, neglect or is not installed by a licensed plumber in accordance with the installation plan. The water temperature exceeds 38° Celsius. The system is not installed with an Australian Standards approved Pressure Limiting and Dual Check Valve.

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