Viking Ship Norse Longship Iona Scottish Celtic Drakkar Medieval Pewter Brooch

TERMS OF SALE

(MUST BE READ & ACCEPTED BEFORE BUYING)

Payment:

Australia - Paypal & Bank Deposit

International - Paypal only

Postage:

Red Gargoyle does not profit from post. Costs taken from Aust Post www.auspost.com.au + packaging/postpack.

Items are posted within 3 days of cleared payment (excluding weekends, public holidays & store closed)

POSTAGE TIMES/DELAYS ARE OUT OF MY CONTROL ONCE POSTED.

TRACKED post recommended, if STANDARD is chosen there is no tracking info.

I TAKE A PHOTO OF AUST. POST DATE STAMP AS PROOF OF POST & TIMELINE .       

International:

In addition to the above, YOUR country may have restrictions, fees and taxes that you may be responsible for.

Contact your postal service if unsure before buying.

International Post allow approximately 2 to 6 weeks for delivery as Customs can cause delays.

Returns:  

For Manufacturing faults please contact me within 48hrs. Refund or replacement will issued on the return by Buyer.

Misuse of intended purpose, abuse, change of mind or wear and tear not accepted.

Feedback Ratings:

If for any reason you cannot give me a 5 STAR RATING for any of the below categories please contact me

ASAP before leaving Negative or Neutral FEEDBACK.

How accurate was the item description? 

RED GARGOYLE supplies an accurate description, photos and measurements on all listings. 

How satisfied were you with the seller's communication?

RED GARGOYLE will respond within 24 hours unless weekend or public holiday.

How quickly did the seller post the item?

RED GARGOYLE posts within 3 business days. NOT FOR HOW QUICK/SLOW AUST POST DELIVERY IS.  

How reasonable were the postage and handling charges?

RED GARGOYLE does not profit from post. Usually we underquote Aust Post fees + packaging/postpack .

I will leave POSITIVE feedback on all completed sales.

Please DO NOT leave NEGATIVE feedback without giving me the opportunity to respond/resolve first.

Customer Service & Quality