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FEEDBACK
We encourage our buyers to leave their feedback after their items are received. When we receive positive feedback, we will then return the favour. Should you have a complaint or issue with your item or transaction, please contact us first to resolve the problem before leaving negative feedback as most often than not we can resolve the issue to your satisfaction. Negative feedback does not solve the problem.
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TERMS &
CONDITIONS
Auction Sales Policy:
We pride ourselves on our service and excellent customer satisfaction.
We strive to make all our customers happy with our eBay products.
Please refer below to our 'POLICIES' for products purchased through our store
or from our auctions.
Warranty:
All our products are warranted to arrive in full working order and come
backed with a 14 day 100% Money Back Guarantee.
The warranty is voided where damage to the product is caused by reason other
than manufacturer's defects such as accident, misuse, improper use, abuse,
faulty operation contrary to recommended usage, transportation damage or when
product has been tampered, altered, modified, converted, repaired or serviced
other than by us or when this warranty has been tampered, amended and also on
cosmetic damages, wear n' tear, damage to accessories We will replace your item
if it is found to be Dead on Arrival (DOA) within 7 days from the date of
dispatch. Any DOA's must be advised and returned to us within 7 days.
Should an item be required to be returned for
warranty, please ensure that the product is returned in the original
manufacturers packaging and original condition.
All postage fees will be the buyer's responsibility and COD returns will not be
accepted. Please refer below to our 'POLICIES' for products purchased through
our store or from our auctions.
Returns:
If you purchase an item that is deemed "DOA" upon arrival at your
location, you may return the product to us in exchange for a replacement
product or a refund.
Once we have received the item, we will diagnose and assess if the product is
defective. If it is confirmed as defective, either an exact replacement product
will be shipped to you or you will be granted a full refund. All refunds will
be a refund of the sale price less shipping and handling expenses. If the
product is proven to not be defective, at our sole discretion we may provide
the buyer with a refund of the sales price less a 10% restocking fee.
Copyright Disclaimer:
We do not allow the reproduction of any images, descriptions, specifications,
formats or other materials used for the selling of our products. Unauthorised
use of these items will be reported to eBay and other relevant authorities.
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