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Dimensions
Warranty 1 year(s)
SMALL PARCELS:
EParcel (for items that weigh 25kg or less, or measure less than 1.2 metres long)
What is eParcel Post? Australia Post's Internet tracking freight system. Track your package with your tracking number via the Internet at auspost.com.au
How it works Your tracking information will be available on eparcel within 24 hours of dispatch.
Your tracking number is included in your shipping confirmation email.
Signature is required upon dlivery for ALL parcels over $100. Those parcels less that $100 may be left without a signature. You can authorise this while at the Chechout.
If no one is at the delivery address to receive the parcel, a card will be left advising that the parcel can be collected from the nearest post office.
Delivery Time Around Australia: 2 - 10 days Australia wide (from date of despatch)
MEDIUM ITEMS:
Various Courier Services are used for items between 25kg and 50kg, or measure more than 1.2 metres long)
How it works Parcels carry a barcoded address label, this is scanned at several points during the delivery process. Tracking is available within 24 hours of dispatch.
Your tracking number is included in your shipping confirmation email. To track your order just enter your tracking number into the relevant courier services website.
A signature is required upon delivery.
If no one is home to receive the parcel a card will be left at the delivery address. A second delivery will be attempted if the card is not responded to. If this delivery is also unsuccessful, the courier will return the parcel to Stan Cash.
Please note that any returned parcels will be charged the delivery out and return fees. Please ensure you respond promptly when deliveries are unsuccessful.
Expected Shipping Times Around Australia for Couriers are: 2 - 10 days Australia wide (from date of despatch)
LARGE ITEMS:
Cope Sensitive Freight and Direct from Manufacturer (for items over 50kg or over 1 metre in length)
Items exceeding 50kg require a a specialised delivery service, our preferred carrier is Cope Sensitive Freight. Within 24 hours of goods being dispatche you will receive an email confirmation of your order including a tracking number.
To track your order just enter your consignment number into the website http://www.cope.com.au/ .
Deliveries are Monday - Friday during business hours.
Cope will call you before delivery to confirm the delivery day and give a rough time guide.
If no one is home to receive the parcel a card will be left at the delivery address. A second delivery will be attempted if the card is not responded to. If this delivery is also unsuccessful, the Cope will return the parcel to Stan Cash.
Please note that any returned parcels will be charged additional redelivery fees. As such, please ensure you respond promptly when deliveries are unsuccessful.
Within 48 hours of placing your order Stan Cash will contact you by phone to update you on your order.
Manufacturers will then call you directly to schedule the delivery day with you and advise the delivery time window. Someone must be home to accept manufacturer deliveries.
Please ensure that large items can fit through your doors as additional delivery costs may be charged if a redelivery is necessary.
Australia-wide estimated delivery times are as follows: 2 - 10 Days Australia Wide (from date of despatch)
PICK UP
Please call 1300 967 949 to ensure goods are available for collection before collecting goods as items are stored off sites
Victoria
Stan Cash Superstore - 535 Geelong Rd, Brooklyn between Mon - Sun 10 - 5
Pick ups in NSW & QLD are currently only available for phone orders on larger items over 50Kg
NSW (Cost $16.50) Unit 20 / 45 Powers Rd, Seven Hills between Mon - Fri 9 - 4
QLD (Cost $16.50) 3 Judds Court, Slacks Creek between Mon - Fri 9 - 4
SA (Cost $16.50) Unit 3, 29 O'Sullivan Beach Road, Lonsdale between Mon - Fri 9 - 4
WA (Cost $16.50) Unit 2, 9 Yampi Way, Willetton between Mon - Fri 9 - 4
-- Superstore & Pick Up Address -- Please confirm stock is available before collecting orders)
Picks Ups available Mon - Sun 10 - 5 535 Geelong Road, Brooklyn. Vic. 3012 Ph: 1300 967 949 Phone between Mon - Fri 9 - 5, Sat 10 - 5 AEST