Q: What if there are problems such as blowing failure and air leakage? A: Assemble it correctly so that the vertical tube sits vertically and at right angles to the main tube, make sure the connections are tight, check the key fit, do a blow test to watch for leaks or abnormal airflow.
Q: How should I clean or maintain the clarinet? A: You can clean the body or parts with soapy water and wet cloth. And use the cleaning kit to clean the inside tube after using.
Q: If the keys get stuck, what should I do? A: Please lubricate the keys or pistons before use. Keep avoid from heavy knock or fall. If it doesn't work, please contact our service team.
▶ About Donner
Welcome to our Donner Music shop! You can be confident when purchasing from us that we can provide an outstanding level of customer service and cond continued customer support. We look to continually update our products and provide the best possible value and product.
▶ Postage & Delivery
All products will be checked carefully and packed in good condition before shipping.
The package will be delivered to your confirmed shipping address. Usually we ship in 24 hours after receiving the clearing payment. It may take 2-5 business days to reach you.
▶ Payment Policy
We gladly accept payment methods eBay approved.
Please make sure to submit the eBay item number with your payment. If you have any special requirements or requests, please contact via eBay message.
If you have invoice requirment, please feel free to contact us.
▶ Return Policy
30-day money-back guarantee for any reason.
For 30 days after the date of purchase, return your undamaged Donner product and receive a full refund for ANY reason.
12 months warranty for quality-related issues(see as description).
For purchases under warranty, we take care of all quality-related issues with a REPLACEMENT. Reminder: Be sure to use your product as directed.
Free user support Not sure how to get your Donner product to work properly? Contact our world-class, friendly support team for quick solutions.
Q: What if there are problems such as blowing failure and air leakage? A: Assemble it correctly so that the vertical tube sits vertically and at right angles to the main tube, make sure the connections are tight, check the key fit, do a blow test to watch for leaks or abnormal airflow.
Q: How should I clean or maintain the clarinet? A: You can clean the body or parts with soapy water and wet cloth. And use the cleaning kit to clean the inside tube after using.
Q: If the keys get stuck, what should I do? A: Please lubricate the keys or pistons before use. Keep avoid from heavy knock or fall. If it doesn't work, please contact our service team.
▶ About Donner
Welcome to our Donner Music shop! You can be confident when purchasing from us that we can provide an outstanding level of customer service and cond continued customer support. We look to continually update our products and provide the best possible value and product.
▶ Postage & Delivery
All products will be checked carefully and packed in good condition before shipping.
The package will be delivered to your confirmed shipping address. Usually we ship in 24 hours after receiving the clearing payment. It may take 2-5 business days to reach you.
▶ Payment Policy
We gladly accept payment methods eBay approved.
Please make sure to submit the eBay item number with your payment. If you have any special requirements or requests, please contact via eBay message.
If you have invoice requirment, please feel free to contact us.
▶ Return Policy
30-day money-back guarantee for any reason.
For 30 days after the date of purchase, return your undamaged Donner product and receive a full refund for ANY reason.
12 months warranty for quality-related issues(see as description).
For purchases under warranty, we take care of all quality-related issues with a REPLACEMENT. Reminder: Be sure to use your product as directed.
Free user support Not sure how to get your Donner product to work properly? Contact our world-class, friendly support team for quick solutions.